Receptionist - Express Solicitors : Job Details

Job Title: Receptionist

Location: Sharston, M22 4SN

Salary: £24,672.65 per annum

Job type: Full time, Permanent

About Us:

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 6,500 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

The role:

Express Solicitors are currently looking for an experienced Receptionist to work on a busy office switchboard. The role is to provide office and reception support in a busy legal environment during office hours.

Responsibilities:

• Answering telephones in a polite and professional manner
• Administration support, such as scanning and photocopying
• Making refreshments
• Ensuring meeting rooms are prepared
• Completing checklists on a daily/weekly basis as instructed
• Errands, such as buying milk for the office
• Helping to keep the office tidy
• Other ad hoc duties as required

Person specification:

• GCSE Maths and English at Grade C or above
• Reception/Switchboard experience
• Administrative experience
• Experience of working in a customer-facing role
• Experience of dealing with customers on the telephone
• NVQs or qualifications in business administration
• Experience of working in a law or legal services firm is desirable

Salary, Hours & Benefits:

• The salary is £24,672.65
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
• 23 days holiday a year, rising to 26 days, plus public/bank holidays.
• Extra day’s holiday for your birthday after 2 years’ service
• 3 holiday buy backs per year after 1 year of service
• Private medical insurance after 2 years’ service.
• Enhanced Maternity leave payment if you have over 1 year’s tenure, further enhanced at over 4 years’ service.
• Death in service
• 24/7 onsite Gym access
• Netball/Football team, 10km Manchester team and more
• Active social committee with generous departmental and firm-wide social budget.
• Active training culture and various groups and events such as Diversity and Inclusion.
• Other benefits including Employee Assistance Programme, free fruit & annual (optional) flu jab.

What to do next:

Click the apply button!

Interviews will be conducted by MS Teams or In Office and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.

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Candidates with the relevant experience or job titles of; Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, PA, Customer Service Administrator may also be considered for this role.