Receptionist - Lloyd Recruitment Services Ltd : Job Details

Lloyd Recruitment Services is thrilled to collaborate with a leading company based on the outskirts of East Grinstead who are seeking a dedicated Receptionist to join their team on a full-time, permanent basis.Position overview:As a Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Director, Managers, Customers, Suppliers, and other external Stakeholders. This hands-on role involves close involvement in the day-to-day operations of the company.

What's in it for you as a Receptionist:

• Salary £24,000 - £25,000
• 37.5 hours/week, Monday to Friday
• 25 days plus bank holidays on top
• Private insurance
• Pension contribution
• Great company benefits

Key responsibilities:

• Manage the customer journey from start to finish
• Take ownership of assigned customers, maintaining their records and meeting conversion rate goals
• Collaborate with senior managers to handle challenging customer situations
• Anticipate and address customer concerns to deliver a tailored and positive experience
• Ensure smooth workflow and manage schedules effectively
• Maintain a welcoming reception environment for outstanding service

Key requirements:

• Previous office telephone handling experience
• Outgoing and confident with problem-solving skills
• Excellent written and verbal communication
• Strong organisational skills
• Polite and team-oriented
• Willingness to learn and take on responsibility

Refer a friend and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy, which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.