Receptionist - Reed : Job Details

Receptionist

• Location: Brentwood
• Job Type: Full-time Permanant 
• Salary: £27,527 per annum

Join a leading healthcare practice committed to delivering high-quality services tailored to the unique needs of our patients. We are seeking a receptionist who is passionate about providing exceptional patient care and support. This role is integral to our front-of-house operations, ensuring a seamless and positive experience for our patients.

Day-to-day of the role:

• Confirm patient appointments using our database and medical record system.
• Greet patients and visitors warmly and professionally.
• Schedule appointments and manage the reception area to maintain a welcoming environment.
• Handle telephone calls and respond to emails promptly.
• Manage patient records, including checking in patients, verifying IDs, and processing payments.
• Maintain confidentiality and exercise the highest level of discretion.
• Assist with all administrative tasks related to the reception function, including managing medical forms and documents.
• Engage in patient interaction and communication, ensuring all enquiries and concerns are addressed.
• Maintain accounts and records related to payments and perform stock checking and control.

Required Skills & Qualifications:

• Friendly, efficient, with a strong command of English both written and spoken.
• Competent with IT, including bespoke systems and Google/Microsoft Office.
• Polite, courteous, discreet, empathetic, and calm under pressure.
• Team player capable of multitasking, supporting colleagues, and demonstrating a can-do attitude.
• Willingness to engage with the culture, direction, and aspirations of the business.

Benefits:

• 20 days holiday plus Bank holidays, rising by 1 day per year up to five years.
• Private health insurance subject to a qualifying period.
• Pension scheme subject to a qualifying period.

Additional Information:

• Flexibility of working hours is essential, including one Saturday morning in three and attendance at the monthly practice meeting.
• DBS Enhanced check required.
• 6-month probation period.

If you are interested in this position, please apply through the link.