Receptionist - Reed : Job Details

• Location: Brighton, UK
• Job Type: Temporary, Part-Time (Weekends)

We are seeking a friendly and professional Temporary Weekend Hotel Receptionist to join our vibrant team in Brighton. This role is ideal for someone with a passion for hospitality and customer service, looking to enhance their experience in a dynamic hotel environment.

• Greet and welcome guests upon arrival with a warm and friendly demeanour.
• Check guests in and out, ensuring all necessary information is accurately recorded.
• Handle guest enquiries and provide information about hotel services, local attractions, and amenities.
• Answer phone calls and respond to emails in a timely and professional manner.
• Process payments and manage the hotel's reservation system.
• Assist with administrative tasks such as filing, data entry, and maintaining records.
• Address and resolve guest complaints or issues promptly and courteously.
• Collaborate with other hotel staff to ensure a seamless guest experience.

• Previous experience in a customer service or receptionist role is preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently under pressure.
• Proficiency in using computer systems and reservation software.
• Flexibility to work weekends and adapt to varying shifts.
• A positive attitude and a commitment to providing exceptional guest service.

• Competitive hourly wage.
• Opportunity to gain valuable experience in the hospitality industry.
• Friendly and supportive work environment.
• Potential for future employment opportunities within the hotel.

To apply for the Temporary Weekend Hotel Receptionist position, please submit your CV