Recoveries Claims Handler - Employment Specialists Ltd : Job Details

So while having Motor Claims experience will be advantageous, exceptional training is available, so your customer service focus and background will be most essential.

This is a hybrid role which will allow you the flexibility of working in the office and at home.

Key Responsibilities of Recovery Claims Handler:

• Proactively manage your own caseload of recovery cases from notification through to conclusion, including losses for hire and repair costs, excess, pre-accident vehicle value, recovery, storage, and loss of earnings
• Regularly communicate and manage relationships with Insurers, Clients, Solicitors, and vehicle Repairers
• Communicating with the client to give them accurate updates on the process of their claim and ensuring we sign post the client accurately.
• Investigate liability disputes to gather all the relevant information
• Provide accurate updates to clients regarding their claim

To be successful as a Recovery Claims Handler in this role you will have:

• Experience managing Motor Claims
• Excellent communication skills
• Strong attention to detail and natural problem-solving abilities
• Ability to work on your own initiative

Also you will benefit from:

• Continuous training and development with support given by their expert team
• Appraisal programmes which aids your progression and salary increments
• Free parking
• Pension contribution
• Holidays that rise with length of service
• Regular social events and team nights
• Employee Assistance programme - legal advice, counselling and much more
• Wellbeing activities covering mental, financial & physical health
• Opportunities to undertake recognised qualifications