Recoveries Claims Handler - Employment Specialists Ltd : Job Details

We are excited to be working with a Motor Insurance Market Leader, who are looking to recruit another talented Recovery Claims Handler.

Working in a stimulating team environment, you'll manage your own cases and have responsibility for the recovery of their clients uninsured losses sustained as a result of Road Traffic Accidents, from the at fault Insurer.

Customer Service is key to our Client and it's this focus and approach which makes them stand out in the Industry.

So while having Motor Claims experience will be advantageous, exceptional training is available, so your customer service focus and background will be most essential.

This is a hybrid role which will allow you the flexibility of working in the office and at home.

Key Responsibilities of Recovery Claims Handler:

• Proactively manage your own caseload of recovery cases from notification through to conclusion, including losses for hire and repair costs, excess, pre-accident vehicle value, recovery, storage, and loss of earnings
• Regularly communicate and manage relationships with Insurers, Clients, Solicitors, and vehicle Repairers
• Communicating with the client to give them accurate updates on the process of their claim and ensuring we sign post the client accurately.
• Investigate liability disputes to gather all the relevant information
• Provide accurate updates to clients regarding their claim

To be successful as a Recovery Claims Handler in this role you will have:

• Experience managing Motor Claims
• Excellent communication skills
• Strong attention to detail and natural problem-solving abilities
• Ability to work on your own initiative

Also you will benefit from:

• Continuous training and development with support given by their expert team
• Appraisal programmes which aids your progression and salary increments
• Free parking
• Pension contribution
• Holidays that rise with length of service
• Regular social events and team nights
• Employee Assistance programme - legal advice, counselling and much more
• Wellbeing activities covering mental, financial & physical health
• Opportunities to undertake recognised qualifications