Regional HR AdvisorAt phs Group we have a great opportunity within our HR team for a HR Advisor to support our operations division. This role covers a large geographical area (Scotland, Northern England & Midlands) and travel is expected as part of the role with a visible presence around the depots.Purpose: We are looking for someone to provide accurate, robust, practical, and timely advice and support to colleagues and line managers on a range of human resource issues including, but not limited to, individual or group employee relations issues, effective two-way communication, discipline and grievance, performance and attendance and change management, ensuring that the service provided is of a high quality, consistent, and in line with phs’s values and the relevant legislation and regulations.To drive the People strategy mainly focused on Hygiene Operations, driving performance within a geographical area through our people. To engage our depot teams and implement HR strategy, underpinned by phs values.Support and encourage managers to do the right thing and highlight or escalate when this is not happening. Key Responsibilities of the role:
- Absence management, encourage and support effective communication and early intervention to prevent issues
- Ensure the absence process is being followed by managers
- Support managers with long term absence, ensuring colleague wellbeing and company requirements are addressed
- Champion and encourage effective communication regarding all aspects of performance management
- Ensure the company’s probationary and performance review processes are followed, with the appropriate action taken when necessary
- Ensure managers adopt a consistent and fair approach around performance management
- Provide expert support and guidance to both managers and colleagues where the company’s disciplinary or grievance policies are invoked
- Ensure that the process is followed, is fair, and is seen to be fair
- Ensure managers make colleagues leavers in the system promptly and accurately
- Carry out exit interviews and capture data
- Ensure that new colleagues are effectively onboarded
- Local or company-wide inductions are held
- Learn programs is introduced and promoted
- Work to continually improve the performance of phs through driving colleague engagement and performance
Skills and Experience
- Relevant degree or qualification within Human Resources
- Experience of working in the HR team of a busy multi-site sales/service organisation
- Basic understanding of UK employment law
- The ability to identify and deliver commercially focused HR solutions that underpin high colleague engagement and business performance
- Able to proactively support performance and change management initiatives and issues
Personal Characteristics
- This is a hands-on role in a hands-on business. Candidates must be “good operators” who can think commercially and operationally
- First class influencing, communication and presentation skills at all levels
- Strong team player
- Does the right thing not the easy thing
- Works hard to deliver results
- Maintains and develops their own expertise, and the skills and knowledge of others
- Takes responsibility
- Strong attention to detail
- Willing to travel and spend significant time “on the road” The role is responsible for operations centres (depots) in The Midlands, Northern England, Scotland, and Northern Ireland with the expectation to make regular visits to sites, which may be required more frequently from time to time.
In return for your commitment and expertise you will receive:
- A competitive annual salary
- Company car or car allowance
- Hybrid working
- 40 hours a week with no weekend working
- The opportunity to join a growing team and to develop your career with us
- Training opportunities within the business to expand your skills
- 23 days holiday plus bank holidays (31 days in total)
- Buy / Sell holiday scheme
- Amazing employee discounts with major supermarkets and retailers with phsPerks.com
- Free parking onsite
- Opportunity to spend a day supporting a local community or charity
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and the opportunity to join the leading hygiene services provider in the UK
About phs:phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 60 years of business.Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct and Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.