Regional Operations Manager - Duval Associates Ltd : Job Details

Regional Operation Manager - Residential Care group - Build upon a small groups historical success and manage new site openings across 2025 (between 2-5 in the next 2-3 years)Take a vested interest in the future of the business with various, share, equity, and long-term incentives.A wonderfully motivated senior leadership team and stake holders, invested for the long term in growth and high-quality care within this residential care home group across Yorkshire.

Looking to open sites in the Yorkshire / M62 region in Q1 Q3 and Q4 2025 this is an incredible time to join this thriving Care Home GroupWe need an experienced rwesidental care homes Operational leader who has exceptional experience opening and establishing the early stages of new care homes.

The package:Negotiable for the right person with considerable benefits, car allowance, all expenses and much more (to be discussed)Start post notice period - Q1 2025This is a fantastic opportunity to contribute to an organisation that values compassion, excellence, and teamwork while making a meaningful impact on the lives of our residents. Our Homes are highly rated, with the regulator but we are looking to drive standards of care and overall quality of our homes as far as possible. Repeating success and care excellent across a number of new sites across the next 2-3 years.OPERATIONS MANAGER

Are you what we are looking for? - We are looking for a hands on, sleeved rolled up Operations Manager with experience opening new sites. Previous experience as a registered manager, area manager, operations Manager across multiple sites would be an extreme advantage.We are looking for a leader who will be accountable and dedicated, whilst challenging the Organisation to be better. You will have sound local knowledge of Social care and commissioning services and lead from the front in marketing and promoting our homes.Your CQC knowledge will be strong, and your relationship skills would have already proven impressive.This is a one-off opportunity - a game change for a dynamic ambitious individual to join the senior leadership team and shape the future success of the group!

Job Summary:

The Operations Manager will oversee all aspects of opening new homes, setting up the home from day 1 and helping with all aspects of operations and staff recruitment.his role is crucial in ensuring that each facility provides high-quality care and meets regulatory standards while fostering a positive environment for residents and staff. The Operations Manager will lead initiatives to enhance operational efficiency, improve resident satisfaction, and ensure compliance with healthcare regulations.

Key Responsibilities:

Leadership and Management:

• Provide strong leadership and direction to the management teams of each care home following a staggered approach to staggered occupancy, recruitment and process implementation.
• Foster a culture of teamwork, respect, and professionalism among staff.
• Conduct regular meetings with care home managers to review performance and address challenges.

Operational Oversight:

• Ensure that all care homes operate efficiently and effectively, meeting both internal and external standards.
• Monitor key performance indicators (KPIs) related to care quality, staffing, and resident satisfaction.
• Have a strong grasp on occupancy and build relationships with local commissioning teams to maximise availability of beds.
• Implement best practices and standard operating procedures across all facilities.
• Experience of working with Nursing teams and implementing changes to practice alongside Clinical practitioners.
• Complete compliance audits and embed SMART Actions Plans
• Capable of working in homes as a temporary manager should the need arise.

Financial Management:

• Oversee budgeting and financial management for the care homes, ensuring adherence to financial targets.
• Analyse financial reports and operational metrics to identify areas for improvement and cost savings.
• Collaborate with financial teams to manage resources effectively.

Quality Assurance and Compliance:

• Ensure compliance with all relevant healthcare regulations and standards, including safety, quality of care, and staffing requirements.
• Conduct regular audits and assessments to maintain high standards of care and operational excellence.
• Address any compliance issues promptly and effectively

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Resident and Family Engagement:

• Promote a resident-centered approach, ensuring that the needs and preferences of residents are prioritized.
• Develop and maintain positive relationships with residents and their families, addressing concerns and feedback.
• Implement programs and activities to enhance resident engagement and satisfaction.

Staff Development and Training:

• Identify training needs and facilitate professional development opportunities for staff.
• Promote a culture of continuous improvement through regular training and staff feedback.
• Support recruitment and retention efforts to build a strong, skilled workforce.

Qualifications:

• Bachelor's degree qualification (preferred)
• NMC Pin (Preferred but not essential)
• Level 5 in social care / leadership and management
• Proven experience in operations management within the healthcare or senior living industry.
• Strong understanding of healthcare regulations and compliance requirements.
• Demonstratable success in managing key functions within homes Occupancy / staffing etc.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and make informed decisions.
• Proficient in Microsoft Office Suite and healthcare management software.

Wondeful game changer of a long term opportunuty with incredible rewards.