Regional Security Operations Manager - OCS : Job Details

Job Reference: /SC/18-09/1304/5

Job Title: Regional Security Operations Manager

Location: South West

Hours per week: Monday to Friday - 08:00 - 17:00 – Flexibility to support the operation whereby weekend and night visits may be applicable.

Business Overview

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.

Job Overview

We are currently recruiting for an experienced account manager to manage and lead on all aspects of the account and join our passionate and driven team based in the South West REGION.

Key Responsibilities:

• Build and maintain strong relationships with internal and external stakeholders to ensure integrated security solutions.

• Own and regularly review the Security Strategy, including Threat and Risk Assessments, to align with changing needs.

• Manage and enhance the security services contract, ensuring delivery meets or exceeds expectations.

• Oversee all departmental documentation, ensuring regular updates and compliance.

• Participate in security forums to share best practices and industry knowledge

• Conduct audits to ensure event security standards are met or exceeded.

• Drive communication with managers regarding security actions, improvements, and issues.

• Write business cases for procurement or service improvements as needed.

• Manage contractual meetings and coordinate with the procurement team on contract amendments

• To manage the development of the service and the training and development of staff in accordance with plans agreed between OCS Group UK Ltd and the Client.

• Management of the grievance and disciplinary in line with the OCS Group Ltd procedures.

• To manage staff welfare and to ensure that work practices comply to agreed levels in accordance with the Health & Safety at work etc. Act 1974.
• To ensure assignment instructions are kept up to date and relevant.

• Online reporting and recording using bespoke software: Time gate, Myview & Data Station.

About You:

• Applicants must have the right to work in the UK

• You will have experience as a Security Account Manager

• This role will require Travel

• You will be able to pass BS7858 vetting

• You will hold a valid UK Driving License

• Have excellent verbal, written communication, and customer service skills.

• Security management qualification

• You will have good knowledge of risk management.

• Good level of computer literacy

• SIA license is required – Security Guard or Door Supervisor as a minimum

• CCTV License desirable

• IOSH or NEBOSH required

• You need to be well presented, punctual and focused on attention to detail.

• A Criminal Record Check, employment history and Counter Terrorism Check.

Benefits

• Wide range of retail discounts
• Discounted gym membership
• Join our Cycle to Work scheme
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our events
• Access to internal Mental Health First Aiders
• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://b/form/f3343c912a8643b69cfdc89dc2bbba8f