Registered Care Home Manager - Ambient Support : Job Details

Registered Care Home Manager

The Chestnuts Care Home

Aylesbury, Buckinghamshire

38 Hours Per week

Do you want to make a positive difference to people’s lives, enabling them to gain greater independence and improve their well-being? If the answer is yes, read on!

Who are Ambient Support?

Ambient Support, a registered UK charity with over 25 years’ experience in providing care and support services for older people, people with a mental health needs and people with learning disabilities.

Our residential care home, The Chestnuts, is a community-based home for Older People in Aylesbury. We provide care and support to 64 residents, including up to 48 residents with specific dementia care needs. This is a welcoming home from home environment offering regular activities and organised events. The gardens at The Chestnuts are attractive and fully wheelchair accessible for residents and visitors alike.

Key Responsibilities of the Registered Home Manager:

As the Registered Home Manager, you will play a pivotal role in ensuring the highest standards of care and support for our residents. Your daily responsibilities will include:

Operational Leadership:

You will be the cornerstone of our home's daily operations, ensuring that all activities adhere to both the Care Quality Commission (CQC) guidelines and the quality standards set forth by Ambient Support. Your leadership will influence the overall atmosphere and quality of life for our residents.

Customized Care Planning:

You will meticulously plan and tailor care delivery to meet the unique needs of each resident, ensuring that their health and well-being are prioritized. You’ll engage with residents and their families to develop personalized care plans, fostering an environment of trust and support.

Cultural Sensitivity:

It is essential that you respect and honour the diverse values, beliefs, and cultures of our residents, promoting an inclusive environment where everyone feels valued and understood.

Issue Resolution:

With your excellent communication skills, you will handle concerns, complaints, and requests with sensitivity and efficiency, ensuring that residents feel heard and cared for.

Risk Management:

Your expertise will be crucial in assessing and mitigating risks to maintain the safety and security of all residents, allowing them to thrive in a safe environment.

Staff Accountability:

You will be responsible for the recruitment, management, and professional development of all staff members, ensuring they are well-trained and motivated to provide exceptional care.

Marketing and Development:

In addition to overseeing care, you will strategize on promoting and filling private bed vacancies in our home, aligning our services with the needs of the local community to enhance our reputation and reach.

Collaboration:

You will establish and maintain strong communication channels with the landlord and the Local County Council, ensuring cooperative relationships that benefit our residents.

Flexible Availability:

This role requires you to work flexibly to meet the needs of the individuals we support, with a commitment to work on a 24-hour basis, seven days a week, 365 days a year. You will also participate in an on-call system, providing support outside of regular hours.

Advocacy for Equal Opportunities:

You will actively promote and adhere to Equal Opportunities legislation, fostering an environment where all individuals—both residents and staff—are treated with dignity and respect.

Participation in Initiatives:

Additionally, you will contribute to various working groups and meetings, bringing your insights and perspectives to the table.

Essential Skills, Experience and Personal Attributes:

To excel in this role, the ideal candidate will possess:

• A robust foundation of caregiving skills specifically tailored for older adults in residential settings, along with experience in planning engaging activities.

• Outstanding communication abilities, both verbal and written, that resonate with colleagues and stakeholders alike.

• Proficiency in IT applications such as MS Word, Excel, Outlook, and electronic care management systems, ensuring efficient administrative practices.

• A solid understanding of budget management and handling petty cash, demonstrating financial responsibility.

• An ability to create, monitor, and analyze staffing schedules and care documentation effectively.

• Awareness of the discrimination issues faced by various minority groups, with the ability to integrate this understanding into the care provided to older individuals.

• Knowledge of age-related health conditions, particularly dementia, to ensure compassionate and informed care.

• Exceptional interpersonal skills, fostering strong relationships with residents, families, and staff.

• A keen eye for detail in observational and assessment practices.

• A Registered Managers qualification and an NVQ Level 4, or the ambition to work toward achieving an NVQ Level 5.

Becoming part of the Ambient family brings benefits too!

• Flexible working, enabling work-life balance.
• National Living Wage paid regardless of age, including under 25s.
• Training and development
• 'Refer a Friend’ bonus scheme.
• 'Season Ticket’ loan & 'Bike to Work’ scheme.
• Paid holiday with minimum of 29 days holiday, including BH (pro-rata for part time staff)
• Membership of Health Service Discounts scheme
• Free access to a comprehensive Employee Assistance Programme

This is a fantastic opportunity for someone ready to step into a leadership role that makes a meaningful difference in the lives of others. If you are passionate about care and have the necessary skills and drive, I encourage you to apply.

We positively welcome diversity of background, ethnicity, skills, talents, and contributions from everyone.

We are committed to Safeguarding. An Enhanced DBS clearance is required for this post. References will be obtained for all roles.

REF - INDBH