Registration, Accreditation and Membership Manager - Office Angels : Job Details

�?�? Temporary Membership Manager Wanted �?�?

Are you a dynamic and organised individual with a passion for membership services? Our client, a leading organisation in the Membership industry, is seeking a Temporary Membership Manager to join their team! �?

?? What's in it for you? ??

• ?? Temporary contract starting from 4th November 2024 to 6th December 2024
• ?? Hybrid working and remote working options
• Pay Rate: £16 - £19 per hour
• �? Opportunity to work in our client's West London office (Hammersmith, W6)

�? The Role �?

As the Temporary Membership Manager, you will be responsible for overseeing the membership lifecycle process and managing the administration of applications and renewals. Your key responsibilities will include:

?? Membership operations support for individual memberships

• Ensure an efficient and effective member lifecycle support
• Handle membership renewals and provide technical support
• Implement lifecycle related communications plans
• Coordinate customer service support for membership lifecycle enquiries

?? Membership, register, and CPD assessments

• Oversee and coordinate membership and register applications
• Support assessment panels and recruit new assessors
• Coordinate CPD monitoring and assessment processes
• Prepare data and reports for Science Council and IFST Board

?? Promoting professional development

• Work with colleagues to promote professional recognition and CPD
• Support employer professional development schemes

?? Accreditation

• Coordinate assessment processes for sensory and degree course accreditation schemes
• Resolve enquiries and oversee the annual SALSA assessment processes

?? CRM and Finance

• Oversee membership lifecycle and My CPD processes in the CRM
• Take payments, issue invoices, and provide reports for individual memberships
• Support creation of budgets and operationalize fee increases

?? Management and Other responsibilities

• Line manage and develop Registration and Accreditation Officer and Administrator
• Uphold and promote professional standards
• Participate in development projects and other activities as required
• Provide committee support

?? Qualifications and Skills ??

To be successful in this role, you should have:

• Previous experience in membership management or a similar role
• Strong organisational and communication skills
• Familiarity with CRM systems and finance processes
• Ability to work independently and as part of a team

?? Join the Team! ??

If you are ready to take on this exciting opportunity, apply today! Don't miss out on becoming part of our client's fantastic team. Submit your application by [insert deadline].

�? Embrace diversity! �?

Our client is committed to promoting Equality, Diversity, and Inclusion, and we encourage candidates from all backgrounds to apply.

Note: Only shortlisted candidates will be contacted.

?? Let's connect! ??

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Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.