Reinstatement Manager - Direct Labour Construction - SGN : Job Details

We are looking for….

An opportunity has become available for the position of Reinstatement Team Manager, based across the Southern Region.

We deliver safety, warmth, and comfort to homes and businesses across the community. Whether you're supporting from the office or working on the front line, every role plays a part.

How you’ll support us on our mission to keep people safe and warm by…

• Ensuring effective and safe management of reinstatement contractors
• Reporting on compliance to legislation and code of practice
• Maintain excellent levels of customer scores and standards of service
• Attention to detail with responsibility for approving contractor payment applications
• Carry out quality audits to ensure high levels of safety at all times

What you’ll need

We’re looking for a blend of skills and attributes that make you a great fit for this role. If you don’t tick every box, don’t worry - we provide tailored learning and development programs to help you grow and succeed with us.

• The job holder should have a NRSWA (New Road and Street Works Act) certification.
• Full technical knowledge of the reinstatement process and code of practice
• Good team leadership, the ability to communicate at all levels
• Excellent customer service skills and work as part of a team
• A full, clean driving licence and excellent IT skills
• Performance management knowledge and ability to travel across the southern region is essential

Why SGN?

SGN is at the forefront of pioneering research and development in the journey toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. Join us in making a real difference—today and for the future.