Rents and Service Charges Manager - Bromsgrove District Housing Trust : Job Details

Rents and Service Charges Manager

£41,269.80

Bromsgrove, Worcestershire

Full Time, Permanent

Closing Date: Monday 24th February 2025

Interview Date (In Person): Wednesday 12th March 2025

Everything we do as an organisation is about our customers and ensuring that they receive good value for money. It’s vital that we provide affordability for our customers, be transparent in our charges, and ensure our income supports the strategic aims of the business. Our role of Rents and Service Charges Manager is an exciting opportunity to be at the heart of our business.

The Role

This is a key position in which you will play a crucial role in the annual rent setting process, including the provision of estimated service charges and annual reconciliation calculations.

You will also be responsible for managing the insurance function including renewal and claims.

You will lead on the annual calculations of estimated service charges and the reconciliations for all customers including shared owners and leaseholders and resolving any related queries.

In addition, you will ensure that housing stock numbers are reconciled on a monthly basis playing an important role in the submission of the annual SDR to the Regulator and you will support the production of monthly management accounts.

About you

We are looking for an individual with solid experience of working in a rent and variable service charges team.

You will need to have up to date knowledge and understanding of rent, service charges and leasehold legal and regulatory framework, including the s20 consultation process.

Experience of corporate insurance renewals and claims management is essential, and you’ll have excellent ICT skills, particularly Microsoft Excel.

If you’re a great communicator with excellent organisational skills, we would love to hear from you.

What we can offer in return:

• 32 days annual leave plus bank holidays and holiday buy back scheme

• Agile Working

• Pension Scheme - bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme

• Employee Assistance Programme

• Mental Health First Aiders

• Healthcare Cash Back Scheme

• Retail Discounts

• Free Parking and Free Refreshments

• Life insurance is also available to members of the pension scheme

bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.