Job Location : North London, UK
Our local authority client based in North London are urgently seeking an experienced Resident Relationship Officer.
*£22.22 an hour Umbrella*
Purpose of role
Accept and assess referrals of multi-faceted complex and often high-risk cases, ensuring that clear outcomes-based plans and risk management action plans are in place and maximising access to a range of other services and interventions to support residents that access the service at point of crisis including:
• Mental health
• Domestic abuse
• Harassment / hate crime
• Loss and bereavement
• Substantial debt and financial hardship
Provides initial and tailored support to new social housing tenants to ensure they are well equipped to understand the rights and responsibilities that come with their new home and how to maximise the opportunities from the raft of services accessible as part of their wider support network.
Provide housing management, support services and manage a complex casework specialising in all people related issues including but not limited to safeguarding, domestic abuse, mental health, children and young people support, older people support, hoarding, property condition, mediation and dispute resolution, anti-social behaviour, alcohol and substance misuse and troubled families.
Skills, Experience, Knowledge & Abilities
Essential:
Desirable:
1. Specialism, or extensive working experience, in two or more of the core areas: safeguarding, domestic abuse, mental health, children and young people support, support for the elderly, hoarding, property condition, mediation and dispute resolution, anti-social behaviour, alcohol and substance misuse and troubled families
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Salary : 22.22 - 22.22
Apply Now!