Retail Concierge - Insight Select Ltd : Job Details

Retail Concierge

Insight Select Ltd

Job Location : London, UK

Posted on : 13/11/2024 - Valid Till : 25/12/2024

Job Description :
Concierge // London, UK // Permanent // £30,000 - £32,000 per annumMy client, a leader in the wealth management industry, specialising in luxury assets, are looking for a Concierge to join their team in London. Within this role, you will work closely with the Store Manager to ensure the safety and wellbeing of our customers, staff, and high-value products.Role and responsibilities:
  • Provide a high level of customer service, ensuring a welcoming and secure atmosphere
  • Maintain visible presence on the shop floor to deter theft and ensure safety of staff and customers
  • Monitor the entrance of the store, welcoming every customer that enters, opening the door for them and assisting them with any needs
  • Conduct regular patrols of the store, including shop floor, stock rooms and other areas
  • Respond promptly to any incidents that may occur
  • Collaborate with the store manager to develop security measures
  • Maintain records of any incidents, and actions taken
Experience and expertise:
  • Previous experience as a concierge / doorman in a retail or hotel environment, preferably within the luxury industry
  • Strong observational skills and attention to detail
  • Great communication and interpersonal skills, ability to identify security risks
  • Ability to remain calm in high pressure situations
  • Physical fitness – ability to stand for periods of time and conduct patrols
  • Basic knowledge of first aid and emergency procedures
  • Flexibility to work evenings, weekends and holidays if need be
Package:
  • £30-32,000 per annum
  • 5 working days per week – 42.5 hours
  • Annual leave
Concierge // London, UK // Permanent // £30,000 - £32,000 per annum

Salary : 30000 - 32000

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