Retail Operations & Online Sales Manager - St Elizabeth's Centre : Job Details

£33,610 - £35,432 per annumFull-time, permanentMuch Hadham and surrounding areas

About the role

We are seeking a Retail Operations & Online Sales Manager to oversee the day-to-day operations of our five St Elizabeth’s Charity Shops in the local Hertfordshire and Essex area. This role will focus on maximising income and profitability of the shops. The post holder will work to effectively implement the strategy for the retail function whilst ensuring shop and trading compliance, effective management of the retail shop teams and creating opportunities to maximise sales as well as high street and on-line presence.

About you

We are looking for an individual with substantial retail experience, both physical and online. The post holder will create and lead on online sales across platforms such as e-bay and Vinted, increasing much needed revenue for the charity. You will need to be open-minded, creative and enthusiastic when it comes to trialing new initiatives. You must be able to supervise diverse teams across more than one location; delivering to income targets, KPIs and building a strong community presence across the stores.

A valid UK driving licence and access to own vehicle would be required.

Why work for us

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:

• 25 days’ annual leave per annum + Bank holidays
• Eligible for Blue Light card – discounts on big brands!
• Discounted gym membership
• Employee recognition scheme
• Life assurance
• Free on-site parking
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)

*terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on our website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close an advert if we receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let us know as soon as possible.

Equality, Diversity & Inclusion

At St Elizabeth’s we embrace diversity and aspire to create a diverse and inclusive working culture. We are proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Registered Charity 1176777

Based across 60 acres of beautiful countryside, St Elizabeth's is a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.

Over the past 120 years, St Elizabeth's has grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.

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