Retail Store Manager - Haribo UK : Job Details

Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this. We're opening a new retail store at Bluewater Shopping Centre. As our 11th retail store in the UK, and first outside of an outlet, this is an exciting time for the business as we continue to invest in our retail offering across the UK. This store will feature new concepts that will add something truly unique to the Bluewater shopping experience. We are looking for a leader with experience developing a new team to deliver fantastic service standards as well as lead and develop the high volume sales operation.You will be an experienced, dynamic, commercially focused Store Managerwith proven resultsto leading teams and grow sales. This will be a busy role with a brand new team in our new store in the fabulous Bluewater shopping centre, Dartford.We are not looking for someone to follow our guide – we are looking for a manager who can analyse our current performance and bring improvements to sales and operational efficiency through their own ideas and retail experience to help deliver a HARIBO experience for our customers and colleagues instore. Our Store Manager for Bluewater will be self-motivated and hands on with previous exposure to working in a fast-paced retail environment and must be prepared to lead the team with a one-team approach to retail.Our Store Managers work closely with colleagues in store and across the business to drive commercial performance and profitability whilst analysing customer trends to entice customer into the exciting and happy world of HARIBO’Our mix that awaits you:As a Retail Store Manager, you will be responsible for delivering HARIBO sales targets and KPI's by executing HARIBO customer service, retail and operational standards. You will lead, manage and develop your store team to achieve the best that is possible! It’s an exciting time for HARIBO Retail as we continue to invest in developing our retail teams and business across the countryOur promise to you:

• Ownership to define and deploy the retail plan for a new and exciting store
• Leadership responsibilities within the retail community, for your team and their development 
• Real accountability and an ability to make quick decisions that shape the future of the retail business
• Real accountability for relationships both within HARIBO and within the exciting shopping centre

Ingredients that you bring with you:

• Be disciplined, proactive, adaptable and organised who can work under their own initiative
• Display strong interpersonal skills with all stakeholders, both internal and external 
• Ability to understand situations of conflict and manage emotions in front of customers and colleagues
• Good oral and written communication skills
• Experience of stock management and loss prevention
• People Management skills across the colleague life cycle
• A key role model of our HARIBO values

Key Accountabilities and Responsibilities:

• Drive Customer Service instore as a Role Model for the HARIBO Standards of Customer Service
• Deliver the HARIBO Standards of retail excellence
• Comply with company standards in Health and Safety and Food Safety
• Responsibility for end to end stock management, maintaining stock levels, submitting orders and managing the delivery process
• Staff Planning and ensuring the right people are in the right place at the right time
• Identify training needs across the team and develop plans for support
• Measure and report against customer and retail KPI’s
• Work alongside Bluewater shopping centre

Life at the 'happy world' means:

• Up to £36,000 dependant on experience 
• 28 days holiday 
• Life Insurance
• Private Medical Insurance
• Critical Illness Cover
• Group Income Protection
• Annual Bonus Scheme 
• 20% discount in our Stores
• A supportive and dynamic induction period within our other retail stores and the wider HARIBO business
• And you can't forget...Sweet treats!!

Hours of Work:This role is 40 hours a week, working in a flexible nature to suit the needs of the retail business. UK travel will be required with this role, as the retail team work as a very close knit team, where support to other stores is often required.REF-218 100