Sage Intacct Consultant - TSG : Job Details

About the role;

As a Sage Intacct Consultant for the SME market, you will be expected to handle the implementation of Sage ERP products along with associated add-ons and modules.

This role involves conducting kick-off project meetings, installing Sage software and related products, including Microsoft SQL, providing training sessions, and performing data conversions. You will work on both on-site and off-site projects to ensure successful implementations.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG are one of the few Microsoft Partners in the UK who hold all seven Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a 'Great Place to Work’ in addition to being placed on the '2024 UK’s Best Workplaces in Tech’ list. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

Why should I work for TSG?

• Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
• Our open and honest culture where feedback is taken on-board and acted upon
• Our social events - annual all expenses paid 'TSG Festival’ and team building funds
• Two paid CSR days per annum that you can use to support the community
• Giving something back - the 'TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
• Our responsibility to the environment as we work towards net carbon zero
• Flexible working opportunities including home working and hybrid options
• Annual salary benchmarking
• Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

• To attend business analysis meetings with customers to discuss existing systems and implementation of new systems
• To carry out the installation of Sage products on the customers’ hardware as appropriate
• To prepare and present classroom and onsite training to new and existing customers core modules of Sage products
• To carry out project management and documentation of the Sage product installation timescales, milestones and procedures
• To manage and schedule their own diary and that of others involved in a project
• To carry out onsite visits to complete projects and support existing customers when necessary
• Logging detailed information in response to customer queries and responding in a timely manner with solutions
• Travel and potential over-night stays may be required to fulfil the customers’ needs and the role, throughout the UK
• To carry out other implementation, training and support duties as required including supporting the TSG Academy and content

Knowledge, Skills & Experience;

• Sage Intacct Accreditation(s) are essential

• Sage 200 Accreditation(s) would be desirable

• Good knowledge and experience of delivery of Sage Intacct projects

• Knowledge of Sage 200 would be a distinct advantage

• Knowledge of BI products would be an advantage

• Knowledge of Sage Manufacturing, Sage CRM and 3rd Party applications (Sicon, Draycir, Eureka, Eque2, Codeless Platforms) would also be an advantage

• Knowledge of SQL and preferably have basic scripting knowledge with the ability to install and configure

• Good accounts knowledge is essential

• Excellent written and verbal communication skills

• Team player but able to work on your own

• Ability to effectively work with and train customers

• Good customer facing skills and strong customer focus

• Good presentation skills

• Good telephone manner

• Self-starter and able to use own initiative

• Full UK driving license and access to a car for work purposes is essential

• Good experience of delivering successful software implementations within Sage Intacct

• Previous experience of delivering training to clients in a classroom environment

• Project Management knowledge

Benefits;

• 25 days annual leave + public holidays, rising with length of service
• Employee benefits trust
• Company bonus scheme
• Life assurance 4 x Salary
• Contributory pension scheme at 4% matched
• Healthcare and cash plan
• Electric vehicle salary sacrifice scheme
• Cycle to work scheme
• Perkbox discounts
• Employee assistance programme
• Paid CSR Days
• Company sick pay and income protection cover
• Enhanced Maternity and Paternity pay
• Employee recognition scheme
• Eyecare vouchers
• Discounted gym membership
• Long service rewards

If this sounds like the role for you, please apply today to be considered.