Sales / Account Management Executive (Apprentice) - MySoft Ltd : Job Details

Job Title: Sales / Account Management Executive (Apprentice)

Location: Fleet, Hampshire

Job type: Full-time/Permanent/Office based

Salary: Up to £22k per annum

Here at Mysoft, we’re on a mission to enable our customers to unlock their business potential via Sage X3 Enterprise Resource Planning, and Sage Intacct software. We are the longest-standing Sage X3 partner and one of the most innovative Sage Intacct partners in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage solutions. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!

Are you a motivated, ambitious individual looking to launch a career in sales? Do you want to learn the ropes in a supportive environment, with hands-on training and a clear path to success? Then this could be the perfect opportunity for you!

We now have a fantastic career opportunity to kick-start your career a trainee Sales/Account Executive. In your first year you’ll be the back bone of our Sales team, learning from the ground up and taking on all the administrative tasks to support our sales operations. Within 12 to 18 months, you’ll have gained the confidence and skills to take your first step into a customer facing role, which could be Sales or Account Management, and eligibility into the Sales Bonus Scheme.

Training will be provided via the Level 4 Sales Executive Apprenticeship programme with a blended learning approach including virtual classroom days, personalised coaching sessions, self-lead e-learning and activities to practice what you’ve learnt.

Eligibility

Ideally you will have at least two A Levels (or equivalent), and a minimum of five GCSE’s passes at grade 4 or above, (A* to C) including Maths and English Language.

Key Areas of Activity

• Accurately update and maintain Freshdesk (helpdesk portal) with professional service enquiry (PSE) updates, on a daily/regular basis, in readiness for the weekly Team review.
• Creation, commercial validation and prompt processing of customer quotations and proposals in Sage X3, including PSE quotations, licence quotations, bespoke software requirements and technical consultancy requirements proposals.
• Utilise Zoho CRM for opportunity management by tracking open customers quotations and proposals and proactively communicating with customers for progress updates.
• Accurately maintain sales progress updates in Sage X3 to ensure full transparency across the business on project timescales and upcoming work to be scheduled.
• Communicate with Sage and partners on quotations required by customers and follow-up, updating both internally and externally.
• Attend internal and external meetings as the minute taker, ensuring minutes are accurately recorded, produced and communicated to the appropriate stakeholders promptly, and assisting the team with any follow-up actions.
• Update and maintain customer spreadsheets i.e. the Customer Meetings and the Customer Product Portfolios in readiness for performance targets and revenue opportunities analysis.
• Provide monthly sales results to the sales team, analysing how the team have performed against the overall target month on month, by quarter and annually.

About you

• Motivated and ambitious, keen to start a career in technology sales.
• Can-do attitude with a natural curiosity and eager to learn.
• Customer focussed.
• Clear professional and personable communication skills, both verbal and in writing and able to build and maintain rapport with both internal and external stakeholders.
• Good time management and organisational skills, able to plan, prioritise and manage time effectively so all tasks are completed on time and to a high standard.
• Competent in Microsoft Office, including Outlook, Teams, Word and Excel.
• Team player, able to build and maintain strong working relationships with the internal team and key stakeholders.

Working for Mysoft

Working for Mysoft you’ll get your hands on an awesome product and join a great team of professionals who are passionate about adding value to our customer’s businesses. On offer is a competitive starting salary, 25 days holiday, Healthcare Cash Plan, Employee Assistance Programme, Volunteering Leave and free car parking This role will initially be office based, with the flexibility of hybrid working when training is complete.

How to apply

Please send us your up-to-date CV, along with a short statement (500 words max) stating why you’re interested in the role, and what three personal attributes you have would make you great for our role.

Applicants must be able to work in the UK on an unrestricted basis. No Agencies please.

Candidates with experience or relevant job titles of; Sales Admin, Sales Administrator, Sales Client Services, Sales Support Admin considered.