Sales Account Manager - Workstreet : Job Details

Sales Account Manager

£28,000 to £33,000 Basic Salary Plus Bonus

Kings Norton

Our client a leading distribution company who is now seeking a Sales Account Manager to support in the development of new partners to ensure the continued expansion of the UK market

The requirement is for an office-based point of contact for existing and new customers developing long term relationships, and generating additional business. Previous experience and a track record of building and delivering relationships is essential.

Key Roles and Responsibilities

• Manage their own portfolio of accounts, with the intention to grow additional business and revenue for products and services.
• Contribute to sales growth by taking advantage of upselling opportunities on live orders.
• Supporting external sales team with regular reports giving visibility of order input and planned deliveries.
• Managing deliveries to schedules / forecasts
• Acting as a focal point for external customer contact including inbound enquiries (phone, web & email), lead qualification, quotations, samples, logistic & delivery queries.
• Become as the go-to person, between buying customers (Applicators and Installers) and our back office functions (Order Management, Warehouse & Finance).
• Maintain opportunity pipeline, ensure it is up to date, chase all open opportunities, and organise CRM system accordingly.
• Retain, and develop existing customers
• Actively develop customer relationships and maintain high levels of customer satisfaction.
• Future development within the role will be to identify new business opportunities through existing accounts, generate leads

The ideal candidate will possess the following attributes and experience.

• 2-3 Years B2B sales support /account management background.
• Adaptability in your communication with various industry accounts and contacts.
• Enthusiastic and willing to learn new skills and work within a small, fast paced company.
• Excellent written and verbal communication skills required.
• Proficient in Office 365/Excel.
• Good Understanding of technology.
• Confident communicator both internally with the team and externally with your managed accounts.
• Proactive, organized, great time and work-load management to prioritize tasks and actions.

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