Sales Administrator - Reed : Job Details

• Employment Type: Permanent
• Location: Hackbridge, Surrey
• Hours of Work: Typically 35 hours per week, Monday to Friday, 10am to 5pm
• Compensation: £22,000 - £24,000 p/a with potential to earn bonuses

We are offering a unique opportunity to join our dynamic web team as a Sales & Social Media Executive. This role is perfect for someone who is dynamic, confident, and quick to learn. You will be working for an established online retailer that has seen significant growth and is looking to expand further. If you have a passion for electronics and technology and are ready to take on new challenges, this could be the perfect role for you.

• Support the senior sales manager with various tasks.
• Handle customer calls and email communications with professionalism and efficiency.
• Process phone and online orders, ensuring accuracy and customer satisfaction.
• Follow up on customer orders and create quotes as needed.
• Update the website with fresh content, including new product listings, updated prices, and images.
• Collaborate with the marketing director to develop and implement a social media strategy, manage campaigns, and maintain social media accounts.
• Assist with the management of product returns to ensure customer satisfaction and efficient processing.

• Excellent computer literacy.
• Proficient in English writing for customer communication and social media content.
• Good telephone manner with a clear speaking voice.
• Strong business acumen and basic arithmetic skills.
• Understanding and experience with all social media platforms.
• Previous sales experience and an interest in electronics/tech are beneficial.

• Competitive salary with potential to earn bonuses.
• Opportunity to work in a fast-paced and flexible company culture.
• Chance to take responsibility for managing and developing sales channels.
• Be part of a substantial business activity within weeks.

To apply for the Sales & Social Media Executive position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.