Sales Administrator - Reed : Job Details

• Annual Salary: £23,000 - £26,000
• Location: Fareham, Hampshire
• Job Type: Full-time

My client is a leader in the retail of fabrics and fittings, is on the lookout for a dedicated and organised Sales Admin to enhance their sales operations. This role is pivotal in delivering top-notch customer service and ensuring client satisfaction through effective communication and in-depth product knowledge.

• Efficiently process customer orders received over the phone and via email.
• Provide expert product advice to customers, with the ability to upsell or switch sell as needed.
• Liaise with Warehouse and Purchasing staff to ensure timely product deliveries.
• Address customer complaints and coordinate with couriers to resolve delivery issues.
• Develop and maintain a comprehensive understanding of our product range to better serve customer needs.
• Work collaboratively within a small team in a busy office environment, contributing to various business processes.

• Excellent communication and interpersonal skills.
• Proven ability to work effectively in a fast-paced, multi-functional role.
• A positive, can-do attitude and the flexibility to adapt to the evolving needs of the business.
• Strong organisational skills and meticulous attention to detail.
• Previous experience in a sales or administrative role is preferred.

• Competitive company pension.
• Free parking and on-site parking available.
• Monday to Friday work schedule.
• Bonus scheme as supplemental pay.

If you are a motivated individual with strong administrative skills and a passion for supporting sales teams, we invite you to apply. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this Sales Admin position.