Sales Administrator - Reed : Job Details

Sales Administrator

Reed

Job Location : Stoke Hammond, UK

Posted on : 08/01/2025 - Valid Till : 15/01/2025

Job Description :

A small friendly family business is seeking an experienced Customer Service/Sales Administrator.

Annual salary between £26K - £28K dependent upon experience. 

Working hours - Monday to Friday - 35 hours per week.

Your primary responsibility will be to deliver excellent customer service to all customers, ensuring their needs are met efficiently and effectively.

Key Duties and Responsibilities:

  • Customer Service
    • Directly interact with customers in person, by phone, or email.
    • Provide quotations on all products and services.
    • Process orders promptly and accurately.
    • Handle payments and maintain an up-to-date cashbook.
    • Address customer queries and resolve complaints swiftly.
    • Manage all email enquiries.
  • Social Media
    • Oversee the business’s social media platforms.
    • Respond to customer queries appropriately.
    • Resolve any customer complaints quickly.
  • Other Duties
    • Regularly file invoices.
    • Perform any other duties within your capability as required.
  • Key Attributes, Qualifications, Qualities and Experience Required:

    • Previous experience in customer service or sales.
    • Strong attention to detail.
    • Effective communication skills.
    • Ability to empathise and connect with customers.
    • A desire to help others and achieve conflict resolution.

    If you feel you have the skills and experience for this role, then please apply online or contact Wendy on . 

    Salary : 26000 - 28000

    Apply Now!

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