Sales Administrator - Reed : Job Details

Sales Administrator

£30k + annual bonus

Enfield

Permanent contract – Monday to Friday 8:30am – 4:30pm

The company:

A leading sustainability and packaging company, operating across the UK.

Due to growth, they are looking for an Administrator to join their Sales Team to act as a point of contact to clients & provide administrative support to the sales team.

This role involves supporting National Account Managers with their day-to-day responsibilities and managing administrative tasks within the department. The successful candidate will act as the main point of contact for customers, handling new business inquiries and queries efficiently.

Day-to-day of the role:

• Develop and maintain relationships with key purchasing and operational contacts, becoming a trusted advisor.
• Manage customer portal systems to ensure adherence to price change implementation dates.
• Create and maintain customer escalation contact forms, ensuring customers are well informed of our processes.
• Host weekly stock meetings to maintain a thorough understanding of stock levels and usage.
• Advise customers on sustainability practices and suggest alternatives to enhance their sustainability policies.

Required Skills & Qualifications:

• Experience in Telesales, client services, customer services, or a customer-facing role, preferably looking to transition into a national account business support role.
• Strong basic Excel skills (creating basic sums, calculating data in columns etc.)
• Excellent relationship-building skills, confident in both face-to-face and virtual meetings.

Benefits:

• Annual bonus
• Permanent contract
• Opportunity to work in a dynamic and supportive environment.
• Competitive salary and benefits package.
• Professional development and training opportunities.