Job Location : Dartford, UK
Job Overview:
Key Responsibilities:
Sales Team Support:
Provide comprehensive administrative support to Account Managers, assisting with client-related tasks, documentation, and follow-ups to ensure smooth service delivery.
Client Inquiry Handling:
Address and resolve client issues and inquiries efficiently, ensuring a high level of customer satisfaction.
Sales Process Tracking:
Monitor and track the sales process from initial engagement to contract completion, ensuring all necessary steps are documented and followed.
Contract and Documentation Management:
Archive and manage contracts and other relevant documents, ensuring accuracy and accessibility for the administrative teams.
Department Coordination:
Liaise with other departments such as finance, administrative, and HR to ensure seamless communication and efficient operations.
Reporting and Forecasting Assistance:
Collaborate with the finance manager to produce regular reports and revenue forecasts, providing insights that support financial decision-making.
Payment Preparation:
Assist the finance department by preparing and organizing documents necessary for payment processing to suppliers or partners.
Internal Pricing Checks:
Utilize the company's ERP system to verify internal pricing and ensure data accuracy across all resources.
ERP and CRM System Maintenance:
Regularly update and maintain information within the ERP and CRM systems, ensuring that all data related to clients, projects, and resources is accurate and up to date.
Qualifications:
Education:
Master’s degree or higher, with proficiency in both English and Chinese.
Experience:
Skills:
Salary : 30000 - 32000
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