Sales Advisor - IT Talent Solutions Ltd : Job Details

Sales Advisor required to represent our clients and elevate their sales experience!

Key Responsibilities:

• Handle High Volume Sales Calls: Manage a large influx of calls on behalf of our clients, providing top-notch service.
• Omni-Channel Support: Utilize various channels to enhance the customer sales journey, ensuring a seamless experience.
• Up-Sell Promotional Items: Actively promote and up-sell client products to maximize sales opportunities.
• Build Customer Relationships: Develop lasting relationships with customers, understanding their needs and preferences.
• Assist with Inquiries: Address customer inquiries and redirect general questions to the appropriate departments.
• Professional Follow-Up: Provide a consistent follow-up service to ensure customer satisfaction.
• Objection Handling: Confidently navigate objections and solve problems to close sales.
• Information Provision: Deliver effective information to prospective customers, guiding them towards informed decisions.
• Achieve Sales Targets: Close sales and manage your conversion rates to meet or exceed targets.
• CRM Management: Keep CRM databases up-to-date and assist with email and text marketing campaigns.
• Adapt to New Campaigns: Stay flexible and adaptable to new products and campaigns as they arise.

Role Requirements:

• Customer Relations Skills: Strong interpersonal skills and a great telephone manner.
• Experience: Previous B2C telemarketing, telesales, or telephone experience is preferred.
• Technical Proficiency: Good computer skills with a solid understanding of MS Office.
• Communication Skills: Excellent verbal communication skills with the ability to build rapport.
• Team Player: Ability to work independently while collaborating effectively with a team.
• Sales Ability: Confident in selling products or services with great negotiation and problem-solving skills.
• Organizational Skills: Excellent organization and time management abilities