Sales Advisor - LKQ Euro Car Parts : Job Details

Company description:

Over the past few years, LKQ Euro Car Parts has developed into something that is much more than the leading distributor of car and LCV parts. While we continue to focus on our customers across our three key markets (trade, retail and collision), stocking over 100,000 different parts and operating from 280 branches across the UK and the Republic of Ireland, our key focus is on our colleagues – we recognize that our people are our greatest asset.We currently employ over 9,000 colleagues; from logistics and supply chain, to indoor or field based sales, or finance and legal, to marketing, communications and HR - the world really is your oyster when you work for LKQ Euro Car Parts.As part of LKQ Europe and wider LKQ Corporation, a Fortune 500 company and market leader, there are ample opportunities for ambitious individuals to flourish and grow; both personally and professionally.Developing our people is part of our core values at LKQ Euro Car Parts; you don’t just get a job, you get a career when you work with us. Our teams are committed to championing your success, because when you deliver great, so do we.

Job description:

Job Overview

Be in charge of your career at LKQ Euro Car Parts. As a trusted Sales Advisor your role is essential to the success of our customers and LKQ Euro Car Parts. In this fast-paced and dynamic sales position, you'll handle customer interactions predominantly over the phone and skilfully direct them to the ideal products.

Every conversation and sale is a chance for you to showcase how our customers are at the heart of everything we do and help build trust and loyalty for LKQ Euro Car Parts.

Why work for LKQ

Here, your work goes beyond just a job. We prioritise our colleagues as the foundation of our success. We foster a friendly and inclusive work environment where everyone can be their best.

Our Colleague Promise is a testament of our commitment to you. We strive to create a fair, inclusive, and high-performing workplace where you can feel motivated, supported, valued, and proud. Work-life balance is important, and we encourage flexibility and a balanced lifestyle.

Our Customer Promise embodies our unwavering dedication to excellence. We commit to being their supportive partner of choice whenever they need us and offering only the highest quality products and services.

Key Responsibilities

• Building and maintaining relationships with customers both face to face and over the phone usually with local garages
• Support customers with the sale of products, equipment and services
• Working with all other branch areas ensuring that customer needs are met
• Collaboratively work with teams across the business to understand our products and be one step ahead of our customer needs
• Support the branch in upselling new company initiatives and promotions
• Work with the Branch Team to understand customer returns and look to reduce our return rate
• Share ideas and suggestions for improvement

Skills and Experience

• Fantastic communication skills
• Ability to develop customer relationships  
• High levels of focus, energy, and motivation
• Consistently delivering best-in-class service to achieve the best customer experience
• Experience within a sales position is not essential as we will support and guide throughout your time with LKQ Euro Car Parts

What we offer

• Competitive salary 
• 30 days annual leave (inc. bank holidays)*
• Personal development leading to career opportunities across UK & Europe
• Contributory pension scheme
• Life assurance
• Support through our 24/7 Employee Assistance Programme for you and your family
• Discounted Health Club memberships
• Hospital Plan and Online GP
• Cycle to work scheme
• Online retail discount
• Staff discount