Sales Agent - Acorn insurance & Financial Services LTD : Job Details

Role: Sales Agent

Salary: £24,255 to £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role.

Location: East London

Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Saturday on a three-week rolling rota. You will only need to work 1 in 3 Saturdays between the hours of 9.00am and 17.30pm.

The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, inbound sales environment where teamwork and positivity are part of the company culture.

The Insurance Sales Agent position will demand the very best of your sales and customer services skills.

If you are a self-motivated individual who can build rapport with people from all backgrounds this would be the role for you!

What you will be doing:

• Providing customers with insurance quotes for taxi insurance.
• Handling midterm enquiries and renewals.
• Retain current clients to ensure high retention at renewal stage.
• Providing excellent rapport building skills
• Identifying and assessing customer needs, working to deliver good outcomes for our customers displaying strong consumer duty practices.
• Answering inbound telephone calls.
• Making outbound telephone calls (no "cold calling").
• Maximise targets through the provision of effective and efficient communication and negotiation skills.

We are looking for colleagues who are:

• Friendly, approachable and enjoys helping people.
• A confident communicator who has good sales, negotiation and persuasion skills and can manage challenging conversations.
• Know how to have authentic and engaging conversations.
• A confident & effective communicator, both written and verbal, with a great telephone manner.
• Focused on delivering exceptional customer experiences.
• Organised and able to multitask in a fast-paced environment.
• Trustworthy and reliable.
• A team player who is enthusiastic, driven and self-motivated and who understands the importance of their role and the role of others in their team.
• Able to keep their product and finance services knowledge up to date.
• Motor Insurance experience is an advantage but no essential.

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.  

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:  

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
• Additional Buy & Sell Holidays
• Company Sick Pay Scheme
• Company Paid Maternity & Paternity Leave
• Generous Company Pension Scheme
• A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
• A wide network of mental health first aiders.
• Our very own reward and discount platform "Your tomorrow"
• Fresh fruit Deliveries twice a week
• £250 Refer a friend bonus
• Cycle to work scheme
• Free eye test vouchers and a contribution towards the frames
• Regular Employment Engagement including ongoing competitions with fantastic prizes
• Charity fundraising events

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how Acorn Insurance could be the next step in your career journey