Sales and Lettings Administrator - Property Personnel : Job Details

This upmarket and award-winning firm of estate agents and chartered surveyors is looking to recruit a Sales & Lettings Administrator to join the team in Barnes. Our client only employs the very best people. This is a place where people want to work, and their culture is both collaborative and business minded.

This role is split between the Lettings and Sales department; you will be responsible for supporting the smooth running of both departments by providing a flawless administrative service.

To be considered you will have proven experience within a property administration role, hold excellence in terms of maintaining confidentiality, have a professional manner and excellent customer service skills. If this sounds like you, please get in touch!

Responsibilities will include:

• Producing accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames• Progressing tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check ins, professional cleaning, gas safety certificates, EICR• Liaising with tenants and landlords regarding incoming and outgoing tenancies• Copy typing, and drafting of letters, reports, invoices, property particulars etc.• Processing invoices• Input to diaries and organising meetings• Carrying out timely and accurate administration of databases• Accurately process fee accounts and out of pocket expenses, assisting with budgets and forecasts as required• Providing a high level of efficiency and customer service to all who visit or contact the office• Providing general administration support to the office including other partners, managers and staff as reasonably required• Maintaining close communication with other administrators across different divisions to help ensure efficient running of the department at all times• Effectively liaising with other relevant professionals to maintain a sound working knowledge of all relevant areas of work• Developing and maintaining a working knowledge of compliance information such as Money Laundering and clients’ compliance systems (for administrative purposes).

Skills & knowledge:

• Strong administrative experience - preferably within property• Experience of providing support to teams• Numerate• Strong communication skills• Advanced Microsoft Office - Word, Excel, Outlook & PPT• Ability to learn, operate and train within the office on specialist systems• Time management skills• Team player• Quality focused.

The salary for this role will be £30,000. Our client offers a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave. They are also supportive of funding ARLA training and career progression.