Sales Co-ordinator - Elizabeth Michael Associates : Job Details

Sales Co-ordinator

DE24, Derby

£24,000 - £28,000 per annum

Full Time, Permanent

7:00am - 15:30pm Monday to Thursday, 7:00am - 12:00pm Friday!

We are looking for a highly organised, detail-oriented and motivated Sales Coordinator to join our client’s team. In this role, you will play a key part in supporting the sales team by managing client enquiries, processing sales and handling administrative tasks. Your goal will be to ensure smooth operations and a professional approach to meeting customer needs while driving sales success.

Responsibilities:

• Build and maintain strong relationships with internal and external stakeholders, including employees, customers and suppliers.
• Manage day-to-day customer enquiries and requests, providing timely and professional responses.
• Identify and pursue new opportunities within existing customer relationships and workstreams.
• Process and manage flow-through sales items efficiently.
• Ensure all sales opportunities align with the company’s required margins and risk tolerance.
• Communicate sales volumes and customer expectations to the production team to balance client demands with internal capacities.
• Register, manage and monitor sales and tender portals to identify relevant opportunities and gather market intelligence.
• Serve as the first point of contact for all customer-related queries and issues.
• Maintain regular communication with customers, answering questions and proactively checking in to foster strong relationships.
• Investigate, handle and resolve customer complaints and issues, coordinating with other departments as needed.
• Support marketing initiatives, including coordinating with marketing teams and assisting with trade events and conferences.

Requirements:

• Proven experience in a similar sales support or coordination role.
• Strong ability to manage multiple tasks and deadlines in a fast-paced environment.
• Self-motivated and capable of working independently while recognising when to seek guidance.
• Exceptional interpersonal skills with the ability to build strong relationships with stakeholders.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office Suite.
• A passion for sales and a drive to progress in your career.

If you’re a proactive team player with a knack for sales and customer service, this role offers an exciting opportunity to contribute to a dynamic and growing team!