Sales Executive - Reed : Job Details

Are you ready to take your career to the next level with a top-tier employer? Do you thrive on delivering exceptional customer service and achieving sales targets? If so, we have the perfect role for you!

As part of a prestigious European manufacturing group, my client prides themselves on our high-quality service and commitment to employee development. 

The Role:

My client based in Tipton are seeking a self-motivated Sales Executive to join their successful and vibrant Sales and Customer Service department due to continued growth. Reporting to the Sales Manager, you will play a crucial role in driving our continued growth and client retention.

Key Responsibilities:

• Identify opportunities to enhance the customer experience and introduce our full range of products.
• Support the Sales Manager and Managing Director with quotes, appointments, samples, and credit applications.
• Actively participate in trade shows.
• Cold call potential new customers to uncover new business opportunities.
• Cross-sell and up-sell products.
• Conduct monthly retention calls, focusing on zero spend accounts and significant drop-offs.
• Maintain and update the CRM system with detailed customer data.
• Perform regular competitor and market research, suggesting follow-up promotions.
• Process orders during busy periods or to cover holidays.
• Manage and maintain customer accounts with full autonomy.

Key Skills:

• Strong interpersonal communication skills.
• Confidentiality and professionalism.
• Proven sales experience.
• Commitment to customer satisfaction.
• High level of customer service skills with a positive, friendly attitude.
• Product knowledge and attention to detail.
• Analytical abilities.
• Proficiency in Microsoft Word, Excel, and Outlook.

Hours of Work:

• Monday to Thursday: 8:00am to 4:30pm or 8:30am to 5:15pm
• Friday: 8:00am to 3:30pm or 8:30am to 4:00pm

Requirements:

• Full clean driving licence.
• Previous sales experience.

What We Offer:

• Company pension.
• Cycle to work scheme.
• Free on-site parking.
• Bonus up to £1,000 per month
• Clear progression (salary reviews and job change options)
• Progression opportunities into senior management