Sales & Operations Administrator - Engiinia Ltd : Job Details

My client is a leading provider of lift maintenance, repair, and modernisation services across the UK. With a strong reputation for reliability, expertise, and customer service, they work with a range of clients, from residential buildings to commercial and industrial properties.

They are currently seeking a Sales & Operations Administrator to join their team in Redditch. This role is ideal for someone with strong organisational skills, excellent communication abilities, and a proactive approach to supporting both sales and operational activities.

• Provide administrative support to the sales and operations teams, ensuring smooth day-to-day processes.
• Prepare quotations, contracts, and documentation for clients.
• Handle customer enquiries via phone and email, offering professional and prompt assistance.
• Referencing part numbers from spreadsheets, receiving part requests from Engineers and generating quotes accordingly.
• Maintain and update internal databases and records accurately.
• Assist with scheduling and coordination of planned repair works.
• Process purchase orders, invoices, and assist with financial administration as required.
• Work closely with internal teams to support business operations and drive efficiency.

• Previous experience in an administrative role, ideally within a sales or operations environment.
• Strong organisational skills with the ability to multitask and prioritise workload.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and experience with CRM systems is advantageous.
• A proactive, problem-solving mindset with attention to detail.
• Ability to work effectively both independently and as part of a team.

What's On Offer?

• A basic annual salary of up to £30,000pa.
• 25 days' annual leave, plus Bank Holidays.
• Enrolment into the company's pension scheme, after probationary period.
• A friendly, welcoming work envirnonment with opportunity to grow your career in an exciting, growing industry.

f you have the skills and experience to excel in this role, we’d love to hear from you!