Sales & Proposals AdministratorWattonFull time, permanent£22,000 - £25,000 per annumHales Group have an exciting opportunity for an enthusiastic and customer-focused Administrator with excellent organisational skills to join our client's sales team.This role will require you to learn our client's standard product portfolio, full training will be given. Duties/Responsibilities to include:
- First point of contact for enquiries
- Maintain and update the CRM database (Microsoft Dynamics AX)
- Receive, analyse, and acknowledge sales enquiries, including verification of client details and obtaining any applicable information either by telephone or email
- Generating standard product quotations
- Understand our internal proposal system, costing special designs and required calculations
- Follow up quotation status, with customers using various reports
- Prepare and email any documentation/certification requirements to customers
- Ensure all quotations meet customer requirements/project specifications, and comply with all regulations
- Stock code creation and updates
- General office duties to support the sales team, including order processing
- Monthly reporting
Key skills:
- Excellent communication skills, both written and spoken
- Confident IT skills
- A flexible nature and the ability to prioritise a changing to do list
- Strong analytical and numerical skills
- Foreign languages would be an advantage
- Full driving license, as some travel to other locations may be required on occasion
You will have access to the following benefits:
- 20 days annual leave per year (plus bank holidays) with 1 day accrued each 2 years of service to a max of 25 days
- Pension scheme
- Cycle to Work Scheme
- Access to a suite of learning & development opportunities
- Free on-site parking