Sales & Service Administrator - EJD RECRUITMENT LTD : Job Details

Due to continued growth, my client is seeking to recruit an additional candidate within their busy sales & service team.

This is an ideal opportunity for someone with client relationship experience although we will also consider a college leaver looking for an entry level role into the commerical office sector.

Full training will be provided.

Duties:

• Monitoring back orders and informing customers of any delays via email/phone.
• Answering calls/emails
• Processing sales orders
• Various administrative duties
• Providing tracking for customer orders
• Processing purchase orders
• Assist customers via the phone & email to select and purchase products based on their needs and preferences.
• Making outbound calls to customers to develop & create opportunities.
• Upselling & offering alternatives as required.
• Provide product knowledge and information to customers.
• Collaborate with team members to achieve sales goals and provide excellent customer service.

Skill set required:

• Highly organised with excellent attention to detail.
• Excellent interpersonal skills and communicator, with outstanding written and verbal English communication skills.
• Self-motivated with a positive can-do attitude and the ability to be flexible in a fast-paced dynamic environment.
• Team player with ability to work well with customers and colleagues at all levels.
• Intermediate level experience with Microsoft Outlook, Excel, Word, and PowerPoint.