Sales Support Administrator - Ritz Recruitment Ltd : Job Details

Sales Support Administrator – Ruislip - £26000 - £30000 dependent on experience.

Monday to Friday – 0830 – 1700.  Fully office based 

My client is a very well established / successful business.  They are recruiting for a Sales Support Administrator role to join them on a permanent basis.

The role is increasingly important to the Sales function reporting to the Sales Support Manager, the successful candidate will be responsible for a wide variety of duties in relation to the support of the Sales team, including National Account Managers, the Export Manager and the field-based Sales Account managers.

Detailed below are the outline responsibilities of the Sales Support AdministratorPreparing internal costing spreadsheets, producing quotations. order entry, image requests, letters to customers, collate weekly reports from Sales Account Managers, update Sales Account Managers with information requested, completion of product specification customer forms which require product detail and text for online trading, chase for shipment dates and forwarding details to customers.

There will be times when the Sales Support Administrator will be required to be involved in meetings with customers and the relevant National Account Manager.

There is the potential to be involved in trade shows, Advanced Excel is required – able to do VLOOKUP’s and pivot tables, and ideally macros. Fluency in French would be advantageous but not essential.  

The ideal candidate will have:

Minimum 2 years’ experience ideally in a customer service or sales environment

Experience in the import and distribution sector

Experience of supporting account managers or fields sales reps

Experience of preparing quotations and product data sheets

Experience of processing orders

Experience of chasing deliveries / providing delivery status updates

Able to work to set deadlines.

To work on their own initiative.

Excellent verbal and written communication skills / ability to communicate at all levels