Sales Support Administrator - Think Specialist Recruitment : Job Details

We're very excited to now be working exclusively with an ambitious organisation in Houghton Regis who are currently looking for a new Sales Administrator to join their growing team.

Are you an enthusiastic and energetic individual with previous experience in an Office Based Customer Service or Administration role; looking for an exciting role where you can thrive and forge out a career for yourself? If so then this role could be perfect for you!

Our client are a leading designer and producer for a range of varied products. Currently based in Houghton Regis, they have impressive plans for the future of their company including plans to relocate to St Albans in a few years' time, (meaningthe successful candidate would need to be open to working in Houghton Regis and then St Albans at a later date).

This position will see you responsible for all sales administration involved in the order processing side of the business and in the future, there will be other areas of the business you could progress into.

This role is a fully office based permanent full-time position working from 9am to 5pm, Monday to Friday. The salary on offer will be between £25k - £28k (depending on experience), and our client also offer a number of attractive benefits including 25 days holiday, an annual performance bonus and company incentives including a monthly office BBQ and team outings to London.

We're ideally looking for the successful candidate to start towards the end of November/start of December, but open to someone starting sooner if that timeframe doesn't suit you. Get in touch with Ryan today as this vacancy won't be around for long.

Duties:

• Manage inbound calls and online enquiries.
• Raise quotations when requested, whilst ensuring Customers are informed of prices, stock availability and delivery dates.
• Process incoming orders and manage stock levels in warehouse.
• Identify and assess customer's needs to achieve satisfaction.
• Ensure accurate information used so orders are fulfilled correctly and on time, domestically and overseas.
• Manage relationships with suppliers to ensure goods manufactured and delivered as required.
• Build sustainable relationships and trust with customers and the external sales team through open and collaborative communication.
• Meet personal and team KPI's and targets.
• Being responsible for administration on the company's in-house systems (CRM) and supplier portals.

Candidate requirements:

• Excellent communication skills, with strong phone contact handling and active listening.
• Customer orientation and ability to adapt/respond to different types of characters.
• Ability to multi-task, prioritise, and manage time effectively.
• Ensure high level of organisation.
• Highly computer literate and able to adapt to new systems quickly.
• Good working knowledge of Microsoft Office.
• A strong team player.
• Flexible and keen to learn.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.