Sales Support Administrator - Elevation Recruitment Group : Job Details

Sales Support Administrator

Location: Barnsley, South YorkshireCompany: Leading Manufacturing CompanyJob Type: Full-time, PermanentSalary: £24,000 - £28,000Elevation Recruitment is partnering with a reputable manufacturing business in Barnsley, who are looking for a proactive Sales Support Administrator to join their dynamic team.

Key Responsibilities:

• Process customer orders accurately and efficiently.
• Verify order details, product availability, and pricing.
• Coordinate with the warehouse team for timely dispatch of orders.
• Schedule and track shipments to ensure timely delivery.
• Communicate with carriers and logistics partners to resolve issues.
• Respond to customer enquiries about order status, shipping information, and product availability.
• Handle customer complaints and returns professionally.
• Build and maintain positive customer relationships.
• Assist the sales team with preparing quotes, proposals, and presentations.
• Maintain and update customer records in the CRM system.
• Monitor sales metrics and prepare sales reports as needed.
• Assist in inventory control and management.
• Conduct regular stock checks and report discrepancies.
• Coordinate with the procurement team to ensure adequate stock levels.

Requirements for the role:

• Proven experience in a similar role, preferably in sales and logistics administration.
• Strong organisational and multitasking skills.

Please apply today to register your interest!