Sales Support Administrator - Elevation Recruitment Group : Job Details

Job Title: Sales Support AdministratorLocation: BradfordSalary: £24,000 - £26,000

• 25 days holiday
• Development opportunities
• Free onsite parking
• Company Benefits package

Company Overview:Our client is a leading industrial supplier based in Bradford, providing essential products and services to a wide range of sectors. To support their expanding sales team, they are looking for a proactive and detail-oriented Sales Support Administrator.

Key Responsibilities:

• Accurately inputting customer orders, checking stock availability, and ensuring timely delivery.
• Responding to customer inquiries via phone and email, providing product information, quotes, and updates on orders.
• Supporting the sales team with administrative tasks such as preparing sales reports, managing customer accounts, and coordinating sales meetings.
• Updating and maintaining customer records in the CRM system, ensuring all data is accurate and up to date.
• Acting as a key point of contact between the sales, warehouse, and logistics teams to ensure smooth order fulfilment.
• Assisting with the preparation of invoices, delivery notes, and other relevant documentation.
• Investigating and resolving any issues related to orders, deliveries, or payments, ensuring customer satisfaction.

Skills & Experience Required:

• Previous experience in a similar sales support or administrative role.
• Strong organisational skills with excellent attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems.
• Ability to prioritise tasks and manage time effectively.
• Experience within the industrial or manufacturing sector is desirable but not essential.