Sales Support Administrator - Radius Payment Solutions : Job Details

Sales Support Administrator - Radius Energy Location - Unit 5 Hedley Court, Orion Business Park, North Shields, Tyne & Wear, NE297SNWorking Hours - Monday - Friday (40hrs)Salary -£25,000 PA

• Minimum 1 years experience in an energy supplier or broker.

Heard of us?

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Purpose

The role of Sales Support Administratoris important to us. The sales support admin will assist our sales team to ensure they can focus on sales and productivity maximising opportunity.

We would love to welcome you to our Newcastle location for the days you are in the office. You’ll report into ourSales Support Coordinator.

Your responsibilities day to day will be…

• Lead profiling
• Add customers details to our CRM
• Profile meters
• Upload supporting documentation
• Add to lead tracker
• Sales Support
• Manage incoming requests or queries to our sales support mailbox.
• Quality and compliance checks of contract documentation, ensuring supplier standards are met.
• Assist the sales department post-sale, liaising with suppliers/partners ensuring contract will go live.
• Resolve sales rejection and queries.
• Generate customer contracts when required.
• Produce site lists when required.
• Support sales team/management in their day-to-day sales processes.
• Work with the Sales Coordinator to maintain CRM System ensuring all data is accurate.

Finance/Admin

• Data entry of billing data when required.
• Marketing
• Sending campaigns/mailers when required.

What do we expect of you?

• Minimum 1 years experience in an energy supplier or broker.
• A minimum 2 Years in an office environment (experience in B2B admin or support roles would be an advantage)
• Competent in using Microsoft Office applications, particularly Excel and Outlook.
• Able to adapt to change, responding well to delays or unexpected demands.
• Strong time management discipline, able to multi-task and prioritise multiple deadlines.
• Excellent verbal and written communication skills.
• Self-motivated.
• Good at working as part of a team.
• Excellent attention to detail.

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative.
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits