Sales Support - The New Homes Group : Job Details

Location: Office-based full-time in vibrant Wakefield, West Yorkshire.

Target: We’re on the lookout for IT-savvy individuals with a dash of Customer Service, Sales, or Admin experience.

Salary: £24,000 Basic.

Working Hours: 40 hours per week, with a dynamic 5-day schedule. Enjoy a rotating 4-week rota with early and late starts, plus working every other weekend for some exciting variety!

Timeline: Immediate Interviews with start dates in September 2024.

As part of the renowned Connells Group, The New Homes Group boasts the prestigious title of the UK’s leading new homes specialist. With a rich tapestry of individual brands, we’re experts in facilitating new home sales, collaborating with housebuilders, lenders, and estate agents nationwide. Our expertise spans Mortgage Services, Part Exchange, and Assisted Move, working with most of the UK’s top 20 housebuilders.

In 2023, we celebrated over 15,000 mortgage applications! Our Helpline teams and Mortgage and Protection Advisers possess unparalleled knowledge of mortgage products tailored for the new homes market. With strong ties to key mortgage lenders, we’re poised for exciting growth in 2024 and are searching for enthusiastic individuals ready to seize industry-leading salary packages and unrivaled career advancement opportunities.

We’re expanding our Mortgage Helpline Teams and seeking an energetic Sales Support star. With full training provided, we welcome bright, hardworking, and enthusiastic candidates ready to support our Mortgage Specialist teams. Experience in customer service is a plus, but we’re also eager to hear from those keen to kick start a career in Financial Services with a burning desire to succeed.

As a pivotal part of our Customer Service team, you’ll be the first point of contact, delivering an exceptional first impression. Expect no two days to be the same!

What You’ll Need:

• Previous telephone and customer service experience preferred.
• Financial Services experience is a bonus but not essential.
• Detail-oriented with a knack for office-based administrative tasks.
• Motivated to exceed personal targets and customer service standards.
• Excellent interpersonal skills with an outstanding telephone manner and strong listening skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Comfortable communicating through various platforms: Text, Whats-app, Facebook, etc.
• Ability to engage with diverse customers, introduce our services, and arrange call-backs with our mortgage specialists.

• Permanent Full-Time Role
• Extensive Training: Ongoing support and development program.
• Paid Holidays: 28 days including Bank Holidays.
• Birthday Off: Celebrate your special day! (*Once Probation Completed)
• Career Growth: Unrivaled opportunities for progression and personal development.
• Pension: Contributory workplace pension.
• Discounts: On estate agency fees, mortgage fees, and surveying services.
• Referral Bonuses: Generous staff referral bonus scheme.
• Life Cover: Death in service cover.
• Well-being: 24-Hour Employee Assistance Programme.
• Health Screening: Free Bluecrest prevention plus health screening.
• Parking: Free onsite parking.
• Discounts Platform: Perks at Work.
• Health Care Plan: Access to a self-funded plan.
• Gym Membership: Discount on Nuffield Gym Membership.
• Car Leasing: Salary Sacrifice Personal Car Leasing Scheme.

If this sounds like your dream role, click Apply Now or give Amelia Jenkins a call at 01206-716066 for a confidential chat. Let’s make your career in Financial Services shine!