Portfolio are proud to be representing our client, an award winning, Market leading EAP in their search for a Business support coordinator. This is an integral role within the sales team, ensuring a smooth day to day running of the dept, managing the inbox, allocating sales leads, checking compliance and new clients are correctly added to the system, producing reports - Expert Excel knowledge is a must for this. You will be part of a small team, working in a fast paced environment, flexibility is a must due to the fluidity of the team - no 2 days will be the same! If you have come from a sales administration, or business support background, have excellent Excel knowledge and enjoy a fast paced role, apply today and we'll be in touch!
job overview
Business Support Coordinators manage the provision of complete administrative support to the direct and indirect sales teams which includes preparing reports, allocating leads, maintaining operational procedures, data management of the CRM system and the production of all new client set ups.This includes allocating more than 500 leads per month, processing more than 300 contracts, support of the Business Support mailbox and keeping this within the SLA. You will act as sales enablement support and produce daily and weekly reporting with analysis of trends and relevant MI data to senior sales management team.
day to day responsibilities
Ensure mailbox is constantly monitored and all emails are processedCompile daily, weekly, monthly, quarterly, and yearly reports with analysisManage incoming leadsProcess daily new businesses applicationsAct as sales support for all sales teams - supporting with system training and daily queries from the sales departmentMonitor & allocate data records so the sales team always have enough data to workCoordinate the administrative needs of the Sales team and management team as required essential skills and Competencies
Strong Microsoft Office software experience, Word and Powerpoint and expert Excel skillsAttention to detail: excellent attention to detail skills and ability to analyse and interpret data, experience with statistical anaysis and able to problem solve data errorsTeamwork: willingness to assist and support others as required and get on with team membersExperience in a fast-paced organisationEnergy, commitment and drive: dedication to the role, willingness to show flexibility when required, enthusiasm for the role and company developmentRelationship-orientation: possess excellent interpersonal skills and be able to build rapport and trust with others to forge meaningful business relationshipsTime management/organisation: accomplish objectives effectively within time frame given, carry out administrative duties within portfolio in an efficient and timely mannerCommerciality: ability to apply knowledge in a practical, commercial mannerCommunication: the ability to communicate clearly and concisely, varying communication style depending upon the audience BENEFITS
25 days' holiday, plus bank holidaysDay off on your birthdayCash plan for you (and your children, if any)Holidays increase after 2- and 5-years' serviceContractual sick payPrivate medical insurance after 5 years' servicePension Plan and Life InsurancePension plan contributions increase after 5- and 7-years' serviceHoliday season bonus after 3 years' serviceProfit share schemeSeason ticket loan schemeCycle to work schemeAccess to Employee Assistance ProgrammeFree breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!Company incentives, access to discount schemes 47748LF
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