Senior Account Manager - Macildowie Recruitment and Retention : Job Details

Senior Account Manager

Kettering, office based

Up to £42,000 + 20% commission

Monday to Friday, 09:00 - 17:00

Macildowie are looking for a highly motivated and experienced Senior Account Manager to join our leading client who is a market leading specialist MSP IT service provider. This is a unique opportunity to take full ownership of your accounts, with the freedom to manage customer relationships, set margins, and drive your portfolio's growth. With a competitive commission structure and a clear path to senior leadership, this role offers the chance to shape your future and make a significant impact within a supportive and relaxed business environment.

Key Responsibilities:

• Build and maintain strong, long-term relationships with clients, acting as the primary point of contact for their IT services needs.
• Bring on and develop new and existing business
• Proactively identify opportunities to grow accounts, maximise profitability, and meet or exceed the minimum first-year expectation.
• Conduct regular customer visits, providing tailored solutions and maintaining high levels of customer satisfaction.
• Retain total control of your accounts, including pricing and margin decisions, with no minimum margin restrictions or micro-management.
• Collaborate with internal teams to ensure seamless service delivery and resolve customer queries promptly.
• Contribute to the company's overall growth by identifying opportunities for new business and cross-selling services.

Career Development:This role offers a clear progression path to Sales Management, Directorship, and even the potential for shareholding, for those who demonstrate exceptional performance and leadership potential.

Benefits:

• Competitive Compensation: £42k basic salary with 20% commission on profit (uncapped).
• Freedom and Autonomy: No micro-management, total control of your accounts, and the flexibility to manage your own customer visits and strategies.
• Company Benefits:

• 25 days annual leave.
• 1 "wellness" hour per week to use as needed.
• Private healthcare scheme.
• Free mental health support services.
• Cycle-to-work scheme.
• Casual dress and a relaxed business culture.
• Regular company social events.
• Company bonus scheme.

The candidate:

• Proven experience as an Account Manager, preferably in the IT services or MSP industry.
• A results-driven individual with a strong track record of meeting or exceeding revenue and profit targets.
• Excellent communication, relationship-building, and negotiation skills.
• Strong understanding of IT services and solutions, with the ability to tailor offerings to client needs.
• A proactive and self-motivated approach, with the ability to manage your own time and priorities effectively.

If you're ready to take the next step in your career and join a company that values your expertise, drive, and individuality, click apply!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.