Senior Business Development Manager - Macildowie Recruitment and Retention : Job Details

SENIOR SALES MANAGER POSITION

Link ICT Services Ltd was founded in 2004 with the mission being to break the industry mould for how the provision of outsourced IT support services were provided. Many years on, and with support from a team of customer focused technicians who have many years of industry experience, we pride ourselves on providing bespoke IT and telecoms solutions that inspire trust and build user confidence.

Based in the heart of Derby, East Midlands, UK, we service a wide range of organisations including schools and businesses who trust us to deliver their IT support function. Our unique onsite support combines the benefits of outsourcing with the benefits of their own IT team. Our aim is to ensure organisations truly benefit from investment in their IT infrastructure by ensuring systems work efficiently and users are trained to use them effectively.

Our services can be delivered on a standalone basis or delivered as an extension to their in-house team. However organisations choose to engage with us, our talented technicians will merge seamlessly to become part of their team and we promise to deliver our service in a way that is tailored to suit customer needs.

We pride ourselves in our open and honest support model and customer relationships. We never look to put systems and services in place that aren't right for the customer and believe that we provide a high level of service while maintaining good value. We can be flexible with our support model to suit different organisations and structures.

Working in the education sector, we have put a huge emphasis on Cyber Security and always put this at the forefront for all our customers.

Our helpful 'can do attitude and approach' is embedded in every member of the team and underpinned by a simple ethos which is to ensure our customers benefit from having access to expert technicians who can problem solve and help teams understand and use IT to its full capacity.

We offer a comprehensive range of services, from risk management to telecoms and connectivity, driven by the latest technological advances and are as unique as our customers.

Key Responsibilities

Sales Strategy & Execution:

• Develop and implement sales strategies to increase revenue in the SME corporate sector.
• Identify new business opportunities and drive lead generation through various channels.
• Create tailored sales presentations, proposals, and pitch strategies for prospective clients.

Account Management (SME Sector):

• Ensure customer satisfaction through continuous engagement, feedback, and tailored service offerings.

Team Growth & Leadership:

• Oversee and manage the full sales cycle from lead generation to closing.
• Contribute to the hiring, training, and development of future sales team members.
• Lead by example, fostering a positive, high-performance sales culture.

Market Research & Analysis:

• Monitor market trends and competitor activities, providing insights and feedback to senior management.
• Analyse sales data and metrics to track performance and identify growth opportunities.

Collaboration & Reporting:

• Collaborate with other departments (e.g., marketing, product development) to align sales strategies.
• Report on sales performance, forecasts, and pipeline updates to senior leadership.

Person Profile:

• Proven experience in sales, preferably within the B2B ICT or tech sector.
• Strong track record of success in managing accounts and driving new business, particularly in the SME commercial market.
• Experience in the education sector is advantageous
• Leadership potential, with the desire and capability to build and manage a team.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently, be self-motivated, and thrive in a fast-paced environment.
• Strong analytical skills and proficiency with CRM tools.

What We Offer:

• £55-75K pa depending on experience plus competitive commission structure
• Company car & competitive bonus
• Pension
• Cycle to work scheme
• New modern offices
• EV chargers
• Monthly socials
• Opportunities for career growth, including team management and leadership responsibilities
• A collaborative and innovative work environment
• Training and development to support your professional growth
• Lots more

PLEASE NOTE ALL THIRD PARTY AND DIRECT APPLICATIONS WILL BE FORWARDED TO OUR RETAINED CONSULTANTS AT MACILDOWIE RECRUITMENT & RETENTION.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.