Senior Content Designer - Inspire People : Job Details

HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for 2 Senior Content Designers to work as part of a multidisciplinary agile team with other digital and technical experts to deliver one or more digital services. Starting salary of £41,887 - £43,137 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Birkenhead, Coventry, Durham, Flyde, Gloucester, Hull, Leicester, Nottingham, Plymouth, Swansea, Telford, Weymouth .

As a Senior Content Designer, you will work as part of a multidisciplinary agile team and together, you will be responsible for designing accessible, easy-to-use public services that work across multiple channels, devices, browsers and platforms.

Responsibilities include:

• Manage and quality control the creation, updating and reviewing of content at all stages of the end-to-end user journey
• Start from discovery and work closely with senior user researchers, service designers and interaction designers across multiple projects and services
• Work with other content professionals across HM Land Registry to make sure content is consistent and coherent across channels
• Use evidence, data and research to make content decisions
• Build relationships with senior stakeholders across HM Land Registry to advocate for user needs and build maturity in content design
• Work with the wider project team to ensure that services meet the Government Service Standard, participating in services assessments as necessary to provide content design evidence to support the relevant points?
• Present and deliver their work within their agile team, at show and tells and at community critique and feedback sessions

Essential skills and experience:

• Experience designing content for services, from concept to final delivery
• Knowledge of what good end-to-end services look like and the importance of designing content in an inclusive, accessible way
• Experience of making evidence-based decisions to meet user needs
• Developing and contributing to high-level strategic content design for one or more projects, that may include activities such as audits, plans and quality assurance activity
• The ability to listen to the needs of senior technical and business stakeholders and interpret them in a way that is clear for everyone
• Setting the guidelines and key performance metrics for content performance and show how you and the team have used that to create actionable insight
• Show an understanding of how the projects content design strategy is linked to organisation's objective
• Translate user research insights to formulate hypotheses, identify constraints and make design decisions and communicate these effectively to senior stakeholders in the project team such as delivery managers, service owners and senior product managers

Benefits

• Alongside your salary, HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits:
• Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays
• Personalised training and development plans including expensed accreditations with training days set aside
• Flexi-time scheme (You decide what working hours work best for you)
• Attractive pension options inc. 28% Civil Service Pension
• Social and sports club
• Access to our employee assistance programme for counselling and support on a wide range of issues
• Interest-free loan for season tickets
• Cycle to work scheme (salary sacrifice).
• HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working.

Further information

If you are a Content Designer and are looking to join a team who form part of supporting the national infrastructure, please apply or contact Charys Colchester for a confidential conversation.