Senior Credit Controller - Hamilton Woods : Job Details

Senior Credit Controller

Hamilton Woods

Job Location : Birmingham, UK

Posted on : 11/11/2024 - Valid Till : 23/12/2024

Job Description :

Senior Credit Controller£30,000 - £32,000BirminghamPermanent

Hamilton Woods are currently working with a well established manufacturing business based in Birmingham. As the Senior Credit Controller you will have experience in a supervisory position and be responsible for effective and efficient management / monitoring of a portfolio ledger.

Duties & Responsibilities:

  • Ensure effective control of customers by monitoring shortfalls and taking appropriate action.
  • Collect payments according to agreed terms, achieve cash collection targets and resolve and minimise overdue debts.
  • Operate as the Senior point of contact for the Credit Control team.
  • Ability to build great relationships with both external customers and internal teams at all levels within the business.
  • Monitor large queries ensuring that issues are progressed and resolved in a timely manner.
  • Escalate any serious concerns accordingly.
  • Review payment plans when requested.
  • Regular review calls and some face-to-face meetings with customers.
  • Ensure emails are actioned in a timely manner and customer account information is accurate and regularly updated with digital contacts at every opportunity.
  • Complete monthly cash forecast and pre-call on all high value amounts above agreed threshold.

Essential Skills:

  • At least 3 years experience as a Senior Credit Controller/Credit Manager (to include supervising at least one colleague)
  • Experience with Insured Debt.
  • Knowledge/experience using SAP.
  • Strong communication skills, capable of building effective, long-term relationships.
  • Enjoys interaction with internal and external customer focus.
  • Competent user of Microsoft Office and Outlook.
  • Ability to manage and prioritise workloads in a fast paced environment.
  • Microsoft excel - pivot tables and lookups

If you would like to apply for this role, please get in contact with your CV attached to

Salary : 30000 - 32000

Apply Now!

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