Senior Internal Communications Lead - Zellis : Job Details

About the role

As the Senior Internal Communications Lead for our Zellis Business Unit (BU), you'll play a pivotal role in translating our strategy into meaningful communications that resonate with our people. Your mission will be to ensure that communications are tailored and relevant to segmented audiences to ensure they are effective and impactful.

The Senior Internal Communications Lead will develop and deliver against a clear, compelling and insight-led colleague engagement approach that supports Zellis’ strategic direction and facilitates organisational change. The role will cover both "day-to-day" communications and, critically, support our key strategic priority programmes to support our teams through change by enhancing programme visibility, fostering internal alignment and building a robust foundation for future change programmes.

Key success metrics will be colleagues’ understanding of the strategic priorities and their role in supporting the business strategy with effective delivery of innovative and consistent messaging.

We’re looking for someone with a curious nature, who can work collaboratively to source stories and proof points that amplify key deliverables and showcase the evolving culture of our business.

This role reports to the Head of Internal Communications and offers regular access to the Zellis CEO and senior leadership team.

Key responsibilities will include:

• Defining and owning the development of the Zellis BU messaging, roadmap, and plan, ensuring alignment with the overall strategy.
• Translating the key priority programme goals into communication deliverables that engage and increase understanding across the business to mitigate resistance and encourage adoption of new ways of working.
• Owning the production of engaging content for events, roadshows, business unit updates, newsletters, blogs, intranet content, etc.
• Tracking and measuring the effectiveness of the communications efforts and incorporating feedback from stakeholders and colleagues to amend the approach as required.
• Working with the Zellis Marketing team to support the refresh of the brand and ensure any external activity is amplified to colleagues.
• Engaging with key stakeholders and facilitating communications between leadership and colleagues.
• Collaborating with colleagues in Learning & Development to ensure business change is cohesive and comprehensive, coordinating what will be managed through communications and what will require dedicated learning interventions.
• Working with the Group Internal Communications team to share stories up and out to the wider group that illustrate progress, shine a light on examples of success and best practice and delivery for our customers.

The role will work on a hybrid basis from our Bristol office, with regular travel across the wider Zellis office estate as required. Please note that you'll also be required to support in person events and roadshows across the UK, Ireland and India, potentially twice a year.

Skills & experience required

• Extensive previous experience working in a similar internal communications role.
• Bachelor’s degree in a relevant field (e.g. Journalism, Marketing, Public Relations, English).
• Proven experience in developing and implementing successful communications strategies for complex change programmes.
• Experience of working cross-geographies, ideally with colleagues in UK, Ireland and India.
• Excellent presentation and communication skills, including the ability to distil complex information into succinct, easy to understand concepts.
• High level competence in content creation, including the development and management of materials for various platforms.
• Experience in copy writing and editing, adept at distilling key messages and writing and editing content, in line with brand guidelines and tone of voice.
• Proactive, self-motivated, takes accountability, with the ability to meet deadlines.
• Ability to challenge confidently and constructively to achieve the right business outcomes.
• Highly developed project and time management skills.
• Examples of working collaboratively across teams and functions to effectively influence and coach to achieve business outcomes.
• Ability to multitask and prioritise in a changing and ambiguous environment.
• Creative thinking with a strategic mindset.

Benefits & culture

At Zellis we create AI-enabled HR, workforce management and payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 3,000 colleagues, we live and breathe every day:

• Unstoppable together.
• Always learning.
• Make it count.
• Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

• A competitive base salary, plus bonus.
• 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
• Private medical insurance.
• Life assurance 4x salary.
• Enhanced pension scheme with company contributions up to 8.5%.
• A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.