Senior IT Engineer - Nigel Wright Group : Job Details

THE OPPORTUNITYLooking to make a real impact in a growing tech consultancy? Here’s your chance to join a company that thrives on delivering cutting-edge, user-centred solutions across government and business sectors. With a commitment to innovation and positive social impact, this company offers the perfect environment for a Senior IT Engineer ready to take the reins and help shape its future.Salary: £35,000 - £40,000 Location: Newcastle Upon TyneWorking Hours: Standard office hours, Monday – FridayBenefits:

• Work-Life Balance: 25 days holiday + bank holidays, flexible working.
• Financial Perks: Competitive salary, 6.5% pension, life cover (4x salary), bonuses, and share options.
• Health & Wellness: Corporate health scheme, counselling, and employee assistance programme.
• Learning & Development: Conference opportunities, training, and a Kindle library.
• Family-Friendly: Enhanced maternity/paternity pay, family events.
• Commuter Perks: Cycle-to-work scheme, free parking, and electric/hybrid car options.

THE ROLEThis Senior IT Engineer position is more than just a technical role; it’s a chance to help drive transformation. The company is bringing its IT support in-house to enhance service delivery and create tailored solutions for over 500 internal users. You’ll play a key role in troubleshooting, improving systems, and collaborating with a close-knit team of IT experts. The opportunities to make your mark are endless—especially as the company expands its IT capabilities.As part of a small but growing team, you’ll report to the Director of IT & Information Security and work alongside a fellow Senior Engineer and two Junior Engineers. You’ll be involved in all things IT, from 3rd-line support to system security, and take charge of ensuring smooth operations across the business.YOUR SKILLS / EXPERIENCEEssential Experience:

• Strong 3rd-line support experience, with a solid understanding of root cause analysis and troubleshooting.
• Expertise in Mac, Windows, and Linux environments, with the ability to manage and maintain them effectively.
• In-depth knowledge of Microsoft 365, including Exchange Online, SharePoint, Teams, and OneDrive.
• Experience in managing firewalls and resolving network issues.
• Strong understanding of system security, patching, and hardening.

Bonus Skills:

• Experience with tools like Jamf, Salesforce, and ERP solutions (e.g., Workday).
• Familiarity with cybersecurity principles and best practices

This company places just as much value on soft skills and culture fit as on technical expertise. You’ll need to be a strong communicator, able to collaborate with both technical and non-technical teams. The ideal candidate will be adaptable, embracing change and innovation, and always eager to take initiative. If you thrive in an inclusive, team-oriented environment where your contributions make a tangible impact, you’ll feel right at home.This is an excellent opportunity to join a forward-thinking company in a transformative phase. Ready to take your career to the next level? Apply now!