Senior IT Support Engineer - Ninetech : Job Details

Position: Senior IT Support EngineerLocation: Birmingham, OnsiteSalary: Up to £37,000Industry: Logistics

Benefits & Perks:

• Starting salary of up to £37,000
• 25 Days' Annual Leave + 8 Bank Holidays
• Formal Training Programme - Microsoft
• Health & Dental Benefits
• Life Assurance Scheme

Overview:

NineTech is partnered with a leading solutions provider in the Logistics industry, who are on the lookout for a driven and experienced Senior IT Support Engineer to join their team to help support a growing user base and infrastructure.

Key Responsibilities:

• Provide 1st, 2nd and lower 3rd line support for cloud platforms, hardware, software, servers, and network issues.
• Administer Active Directory, Office 365, and Azure environments.
• Manage and maintain VMware and Windows Server environments
• Phone system administration and support
• User support and administration for Microsoft Teams and SharePoint
• Application support
• Setup and support printers, laptops, PCs and mobile devices
• Support the network, including access points, routers, VPN, and firewall.
• Document and track support tickets, escalating issues as needed.
• Assist in a range of exciting IT projects

Required Skills:

• Experience providing both 1st and 2nd line support
• Active Directory and Group Policy
• Azure Active Directory
• Office 365 (Exchange Online)
• Windows Server administration
• Networking support - VPNs / Access Points / Routers
• Teams and SharePoint
• Intune, or similar MDM tools
• VMware, Citrix or Hyper V administration

This role as Senior IT Support Engineer provides an excellent opportunity to support the ever-expanding IT function for a forward thinking organisation, where both professional and personal development are key.

Applications: Apply now for consideration for the role as interviews are due to be held W/C 23/09/24!

Senior IT Support Engineer - IT Support - IT Service Desk - IT Helpdesk - IT Support Analyst - IT Operations - IT Infrastructure - IT Projects - Cloud - Networking - IT Administration