Senior IT Support Engineer - Oscar Technology : Job Details

Role: Senior IT Support Engineer

Location: Preston

Salary: £50,000-60,000

Working Pattern: On-Site

The applicant must have a full UK driving license and access to a car.

Summary

This company are looking for an enthusiastic, customer focused Senior IT Support Engineer to join a small and friendly team in Preston. You will be working within a fast-paced technical support environment providing technical support for a range of customers.

As an employee you will be well looked after through training and development opportunities - there is scope from this job to step into a Team Leader position. As well as a range of great benefits such as 25 holidays (excluding Bank Holidays), plus a day off for your Birthday!

The Company

The company is a people-focused, values-led MSP that strives to put their customers at the heart of what they do. The team takes time to celebrate each achievement and creates an environment where everyone thrives - a great company culture to be a part of. Their results are shown by being accredited as a Best Companies "good place to work".

Key Responsibilities

Some of the main duties you will carry out will include:

• Visiting local customer sites to install new solutions or to address any current issues and providing remote support to customers throughout the group.
• Attending site visits when needed to support our end users. This may include some OOH work, for which you will receive extra compensation.
• Assisting 1st and 2nd line engineers and helping them develop their knowledge of resolving problems.
• You will support the Service Delivery Manager by coordinating tasks, including ticket management and deputising in their absence.

Key Skills and Requirements

• Previous experience working in an MSP.
• A solid technical background, showcasing the ability to understand and support existing technologies while still maintaining focus on future IT products and solutions.
• Microsoft Certification Intermediate or Advanced (or the ability to achieve them in a short time frame).
• Some knowledge of IT Security and a practical approach to dealing with associated issues including networking, backup solutions and spam/malware filtering.

Company Benefits

• 25 days holiday, plus UK Bank Holidays
• Additional day off for your birthday
• Life insurance
• Income Protection
• EAP - 24-Hour support to help with life challenges
• Career Progression

If you are a senior 3rd Line Engineer who is looking to be able to progress their career and step into managerial roles, then this is the opportunity for you!

Interviews for this role will be held imminently. To be considered, please send your CV to me now to avoid disappointment.

Referrals:

If this role isn't right for you, do you know someone that might be interested? You could earn £1,000 of retail vouchers if you refer a successful candidate to Oscar. Email: to recommend someone for this role.

Role: Senior IT Support Engineer

Location: Preston

Salary: £50,000-60,000

Working Pattern: On-Site

The applicant must have a full UK driving license and access to a car.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.