Senior IT Support Engineer - Elevate Technology Group Ltd : Job Details

Job Title: Senior IT Support EngineerLocation: Middlewich, CheshireSalary: £35,000 - £40,000 + 25 Days Paid Holiday, Vendor Certifications, Private Pension Scheme, Company Vehicle

We are looking for a Senior IT Support Engineer to join a fast-growing Managed Service Provider (MSP) based in Middlewich, Cheshire. With a wave of new client contracts, this thriving company is expanding rapidly, making it an ideal time to join their team. If you’re passionate about IT support and eager to grow your career, this role is for you!

Responsibilities:

• Provide high-quality IT support, addressing hardware, software, and networking issues.
• Offer outstanding customer service through both remote and on-site technical assistance.
• Manage IT infrastructure upgrades and support the implementation of new systems.
• Collaborate with team members to resolve IT issues efficiently and ensure client satisfaction.
• Maintain and update documentation related to IT support and infrastructure changes.

Key Skills:

• Proven experience in an IT Support role, ideally within an MSP environment.
• Solid knowledge of Microsoft Windows, networking protocols, and hardware troubleshooting.
• Good knowledge of Microsoft 365, network configuration, and general IT system maintenance.
• Ability to multitask and thrive in a fast-paced, dynamic work environment.
• Strong communication skills with a customer-focused approach.

If you’re ready to take your IT career to the next level with a forward-thinking MSP, we’d love to hear from you. Apply today and become an integral part of this growing team!

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