Senior IT Support Engineer - Elevate Technology Group Ltd : Job Details

Job Title: Senior IT Support EngineerLocation: Middlewich, CheshireSalary: £35,000 - £40,00 plus 25 Days Paid Holiday, Vendor Certifications, Private Pension Scheme, Company Vehicle

About the Role:An exciting opportunity has arisen for a talented Senior IT Support Engineer to join a rapidly expanding Managed Service Provider (MSP) based in Middlewich, Cheshire. This dynamic company has recently secured several high-profile client contracts, making it an ideal time to be part of their growing team. If you're looking to grow your career within the IT support industry, this is the perfect role for you!

Responsibilities:Provide comprehensive IT support to clients, troubleshooting hardware, software, and networking issuesDeliver exceptional customer service by addressing technical queries both remotely and on-siteAssist with infrastructure upgrades and new system implementationsCollaborate with internal teams to ensure high client satisfaction and efficiently resolve IT issuesMaintain and update documentation for all IT support and infrastructure changes

Key Skills:Previous experience in IT support roles, ideally within a Managed Service Provider (MSP)Strong understanding of Microsoft Windows, networking protocols, and hardware troubleshootingFamiliarity with Office 365, network configuration, and general IT maintenanceAbility to manage multiple tasks and work in a fast-paced environmentExcellent communication skills and a customer-centric mindset

How to Apply:If you are passionate about IT support and want to advance your career within a forward-thinking MSP, we’d love to hear from you! Apply today and take the next step in your IT career.

Keywords:Senior IT Support Engineer, IT Support Jobs in Middlewich, Managed Service Provider Jobs, IT Helpdesk, Network Support, IT Infrastructure, Office 365 Support, Hardware Troubleshooting, Career in IT Support, Technical Support Engineer